Customer Ratings & Reviews

I haven't had any issues yet, and don't plan to have any, but I got the longest protection plan that was offered. I'm a retired senior citizen on a fixed income, and I want all the protection I can get. You just never know what might happen. And sometimes I don't have the best luck. So I'm not taking any unnecessary chances.

This combo works so smooth, at first i was on the fence about the products but gave it a shot either way. It washes and dries as needed. Happy thus far. Didnt disappoint.

We have purchased the protection plans for our major appliances and our electronics. We have used the plans more than I anticipated but I'm so glad we bought them. A washer, a TV, and a stove have had issues which were fixed or replaced. The money saved on replacement/repair outweighed the purchase price considerably.

Haven’t had to use this but worth getting to avoid any future issues.

Just received my product too early to tell hopefully all will be well

I am very happy with my Best Buy Geek Squad service plan. It was a great investment in the purchase of my LG Dryer. I have used Geek Squad service plans in the past and was glad I made the investment. Thank you Geek Squad.

The geek squad got our washer up and running. They showed us a couple of small dents and asked if would still take it oir return it for another one

I love my washer. It is so efficient. I have a disabled friend. Whom I take care of and having this washing machine has made my workload so much easier.

We had to use it a few times for the front load washer, service was on time and efficient.

We are very happy with these machines, the best we have had to date, I highly recommend them

I got the 5year protection plan just incase I didn't with last tv. Funny it quit just after 5 years.

This was one of the best purchases I've ever made I love it!!!!! If I had to choose again, I would definitely choose best buy for my future purchases for appliances.

It's a good protection plan to have just incase something goes wrong with your dryer in your home.

Thus warranties is a must if you purchased an appliance you will be sorry if your appliance goes haywire one year factory warranty is a joke.

I cannot see myself trying to fix one of these new appliances with circuit boards or whatever. And what exactly do I need, to try to figure out what is wrong. INSURANCE! Let someone else deal with fixing it. I’m not taking the day off (loose money) to waist hours if not days to try to figure it out while getting yelled at by wife. Yeah, I’ll go with insurance, much easier.

I always buy my appliances from Best Buy just because they have the BEST protection warranties around. I have had to use a couple of them & was given a replacement immediately !!! It's refreshing to have found a business that treats you like a valued customer !!!

Let me start off with a huge shout out to Carlos who serviced our machine several times. He was kind, courteous and very informative. I highly recommend the three year plan for appliances.

I feel at ease knowing if something goes wrong with my washing machine I am covered.

As happy as i can be with an he washer. My old school 20 year old machine was on its last leg. Hourly get half that longevity out of this one. Wakes well

Geek Squad has by far the best and most affordable protection plans available. I was offered one from GE and they were going to charge me $1,459 to cover my fridge and oven.....I'm sorry but if they break, for that price, I'll just buy a new one vs having them repair it. Sears plans are also a joke, worst customer service I have every experienced was from Sears. Used Best Buy's plans before and will never go anywhere else now!