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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5748 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 5,748 reviews
  • Rated 5 out of 5 stars

    great service don't miss out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a must went your spending a lot of money on a product like appliances or laundry machines and small appliances. With that said when something does go wrong, you'll def be happy that you coughed up the money for the geek squad because they don't disappoint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always worth the price to get a 5-year protection option on your appliance. Appliances are not made like they used to be 25 to 30 years ago - one thing goes wrong, and it's a large bill if no protection. Get the coverage.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Sammy. Thanks for sharing this with us! We totally agree that it's important to cover your investments just in case something goes wrong. The peace of mind goes a long way with a larger purchase. If you have any questions or concerns, please let us know!

  • Rated 5 out of 5 stars

    Worth the peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope i never need to use the service but am glad its there if i do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service anywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is wonderful. They come at the time they said they would be here. They where quick and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service always buy home warranty this any stuff you buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty on appliances is worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer removal and replacement under extended 3 year geek squad warranty was superb. Great quick and nice service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. We had a washer that had repeated problems. After multiple servicemen attempted repair and no resolution could be found, the washer was replaced. Servicemen were knowledgeable, friendly and on time. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for itself often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the warranties on most electronics. We’ve had to use them on multiple products as things don’t last like they used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy on 5 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took out a 5 year warranty on a LG 7000cw washer. I'm not really keen on buying warranties unless its a major purchase. Geek Squad has always been helpful in the past giving me great service. Not a bad price for the peace of mind it has to offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Nice to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because I bought an open box, it made the cost of the protection plan really affordable. There are some items, in this case a washing machine, which I like to have a warranty on. Haven't had to use it yet but I'm betting if I do, Best Buy Geek Squad will do right by the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer install and running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is amazing! It’s better to insure your items and leave them in hand of professionals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad sold me an excellent 5 year warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to install myself, I live wayyyy to far out. Other than the broken drain hose that flooded the floor, it went perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tweety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent excellent excellent customer service! Love it ❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer. It is so efficient. I have a disabled friend. Whom I take care of and having this washing machine has made my workload so much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just wanted to make sure that my appliance will be safe.. almost all that i bought in Best Buy we're with warranty. I never experienced any problems when i needed to return or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer Dryer microwave for over stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy been with them for years with my applying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been pleased with the protection plan and are very glad to have purchased it, for we have saved money on it already, and the technician who responded to our washing machine malfunction was conscientious and effective in fixing the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for my Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 5-year protection for my Maytag washer machine has come in handy. Peace of mind to say the least is the best peace of mind money can buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help When You Need It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made the decision to make a purchase on a product that I have some knowledge of. In getting added future protection, I bought the protection plan. It's a win win. I have help waiting for me if I should need it. The cost wasn't astronomical.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to back up my new purchase. You never know when you may need this protection but one thing I do know is that if I have this BestBuy is there to help and keep me going. I always recommend this added protection and you should get it as well always!! Thanks BestBuy!!

    I would recommend this to a friend