Customer Ratings & Reviews

Hope I never need it, but after my Samsung experience, I had to purchase this warranty. I sure am happy that my new LG washer and dryer have performed great. I hope they continue to do so, but if not, I it covered.

I have not had to use the warranty yet. I will use it when the time comes

i purchased this after reading reviews about buying warranty on appliances. so i went ahead and got the 5yr warranty which will cover me for awhile. just a peace of mind since washers can be expensive to fix

Was offered a great price to protect my investment.

We purchased this coverage so we wouldn't have to worry about any potential problems we might incur with this unit. We haven't had to use it yet and hopefully won't need it but glad to have Best Buy standing behind it. We have had good luck with Geek Squad in the past.

A must when purchasing an appliance or anything electronic

This is a great peace of mind. Always get the extra insurance.

I purchased Geek Squad protection when I bought my washing machine. It adds a good selection of protection if anything happens to my appliance. I feel more secure with this purchase.

This protection gives us peace of mind if anything should break

Geek-squad is great to have. I have them for my dryer, washer and fridge. They had people install all my appliances. They answer whatever questions I might have when I call.

Very easy to get a replacement washer ! They worked so well with me and it was quick as well!

Excellent service and protection plan, for everything, quickly replacing or repairs

The washer we purchased was faulty. A technician was sent out promptly and we are able to exchange it. Worth the protection plan. Otherwise we'd be in a bad spot.

Best decision to make when buying anything from Best Buy. My wife and I bought a television 2 years ago from Best Buy and the picture started flickering, and wouldn’t stop!! We was reimbursed our whole purchase price minus like $20,..

It’s better to have the warranty than to not have but service technicians from local repair places are horrible. Only positive is that when they can’t fix it after multiple times, you can apply a credit towards a new purchase.

They helped us putting the washer in truck. Great service!!

Items have yet to require service but cost of extra protection seemed a good value.

Good price for the additional service for 5- years. Even I I won’t need to use it, it’s not wasting my money The installers did excellent job with the installation on washer/dryer

Excellent customer service. Great job providing detailed information that influenced decision making.

Very helpful when I had to reschedule the installation of my new dryer.