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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5625 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 5,625 reviews
  • Rated 5 out of 5 stars

    Geek Squad is very practical and understanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to get additional protection and hoping not to have to use it in the end. Geek Squad is knowledgeable and allowed me to make a sound decision without pressure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dryer installation nice and quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always gets service for new appliances. great service and nice outcomes. they know what is exactly going on and just worked timely manner. communication was great. I didn't read instructions but works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any tech related purchase gets the extended warranty every time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any tech related purchase gets the extended warranty every time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a replacement washer in a timely fashion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad support. Just like a fire extinguisher, hope I never need it but I trust it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The good guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t needed to use it yet but viewing it on my account has been easy and convenient. Geek squad always comes through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works perfect. I regret not buying the dryer. Washer bigger than expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful service to purchase! You never know when you could be buying a "lemon". Let's face it, they do not make things like they used to! A very inexpensive purchase for what you are receiving in return. I recomend this to all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instulation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick,professional and awesome.I can’t say enough good things about the guys who did the work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad stands behind the protection plan. They made my problem right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have been great in the past with all of my Best Buy products. Highly recommend to everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service and Amazing product and love the added protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hassle free warranty that gives you the peace of mind your equipment will be fixed or replaced if they break.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad offers great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta say I love this dryer it's very quite and has a lot of heat features. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy/ Geek Squad has the best warranty!! Ive used it on my tvs and refrigerator. Always great and fast service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Leave Home Without It.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the extended warranty. I've had to only use the ones prior very few times but the times that I did use it they always came thru.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I couldn't be happier!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 yrs. into my 5yr. plan, had minor problem with washer, they were unable to fix it in home and provided me with brand new machine identical to my model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my washer quick was simple n easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always a must. Get your warranty delivery did a grate job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection provided expert installation of my set

    I would recommend this to a friend