Customer Ratings & Reviews

Good addition to any purchase. The delivery service and the store help for my purchases was great.

I love this protection. everything covers you.anything that happens to your product, they come and repair it at no cost. I would buy it again for each product I buy with best buy

The guys did an excellent job installing my dryer,fast and efficient

Geek squad afforded us excellent service. The installation was very rapid which I appreciated in the midst of a pandemic. They answered all questions and hauled the old washer away without any problems. Very professional

We had to get this just in case. We know bestbuy has great items but we are glad to get this and cover us in the future. Hopefully we don't have to use it but I feel confident if we do need it. It will do the job.

The installation was very fast, the guys were friendly and professional.

Geek squad went above and beyond for us. Danny the manager turned our living hell into a great experience. We bout lg washer and went thru hell trying to get it repaired with a lg vendor via geek squad.

Love it, works better than i could have expected. Super fast wash cycle. Love love live it

I usually don't get them, but these were very affordable given the price of what I'm insuring. Great peace of mind. I've had great experience with Best Buy performance plans in the past, and I've seen reviews where others have not been happy with the service provided by certain manufacturers.

Great opportunity to protect the machine we wanted something like this

Great opportunity to protect the machine we wanted something like this

Excellent service although have to waited for several weeks for replacement. BestBuy replaced my less than 2-year old Samsung washer with a new one due to several malfunctions.

I have had to use this coverage in the past and it gives me peace of mind having it, especially since they don't make items like they used to and they break down alot quicker now days.

Wonderful Machine very special works great love the steam Function.

I haven’t needed to use it yet but viewing it on my account has been easy and convenient. Geek squad always comes through.

Had gsp on my LG washer about 4 years ago. Had about three repairs overall with the last time finally warranting me a new washer. I'd say after calling in a repair request we would have people over to assess the washer in 1-2 weeks. The geek squad are easy to communicate with.

The go above and beyond to help with your needs !!

Bought this warranty service for my was machine. Have always used Geek squad service for my appliances and electronics. Had to use once to have Samsung television replaced. The only problem when replaced had to buy new warranty for replacement.

Love the washing machine! Def worth the buy and handles are laegest loads!

It arrived unharmed, on time, and the drivers were thorough in explaining things concerning my purchase.