Customer Ratings & Reviews

I paid for a 5 year warranty when I bought my washer. I submitted a claim on February 19. Someone came out on 2/24 and diagnosed the washer with 2 problems. A tech returned on March 4. That tech diagnosed the washer problem again with a new issue. Another tech returned on March 12 and then again diagnosed the washer with another issue. Another tech returned on March 17 and the washer was yet again diagnosed with a different issue. The washer has still not been repaired and I have been given the run around about getting it replaced. I would not recommend purchasing the warranty from Best buy because they do not make customers their priority. They are only after the money they make when a customer purchases the warranty.

I am pleased to hear that geek squad is very fast and efficient.

We had good experiences so far with the long protection plans. Several times we had rather expensive items replaced or refunded because they broke. The process was always quick and easy.

Purchased protection plan from past experiences with customer service

5 year protection plans are worth it for any device!

I hope I never have to use this, but was told just call us if you need us…

Great to have peace of mind for a big purchase like a washing machine.

Washer works great and the antifungus control works fantastic

I fortunately only had to make one call for information that was not provided in the installation guide or anywhere online. I needed the size of a fitting and to know if it was included in the installation kit. Very helpful.

Great super satisfied with my new washer and dryer

I would always reccomend the Protection Plan on any appliance. You never know when something may go wrong .My LG set of washer and dryer are perfect. Love all the different settings they have

The agent was extremely helpful with my extended warranty purchase.

I love that this guarantee is very good i got it so in the future i don’t have to buy an other dryer but they can fix it

I have not had to use yet but with other product under the geek squad the service was great.

This warranty is a life saver. Repairs or exchanges are a breeze.

This is the first time I've bought into something like this. and I'm glad I did cuz I needed it later when I bought my washer and dryer and it saved me extra money. I think the money I saved offset the cost of the plan.

Greeat customer service very helpful over the phone help

The extended warranty saved us when our washer crapped out but the price of the extended warranty is crazy pricey nowadays.

Ok these things are iffy sometimes but recently we have had some bad luck. Gives you more peace of mind about the future.

Great washer! I didnt think i would like a top load but i wish i wouldve bought it sooner!