Customer Ratings & Reviews

Replaced new washer right away with a new one. Fast service.

I haven't had to use this but definitely wanted this protection on my new Samsung top loader washer. With all the issues that Samsung is having lately, especially with their top loaders, I didn't want to take a chance with something happening outside of warranty.

I have always purchased Geek Squad Protection for my purchases at Best Buy. When I require service, I don't have to worry about a high repair bill because all costs are covered. If they cannot repair my product, then I get a free replacement.

This is peace of mind at its finest no worries for the next five years

Always purchase extended warranty for any of your new appliance just in case there’s a problem in the future. Its worth buying it coz any appliance tends to break within 2 years of use.

Thanks to geek squad for you support. 100% recommended.

This dryer has been a great purchase, is powerful compare to my previous Kenmore and is really High efficiency (it dries in less time, what use to take me 45 minutes it now takes 30). The sound is quiet & smooth and it looks sharp. And for an super awesome price of $345.

If it were not for Geek squad I would not have had my previous machine replaced due to the multitude of issues with it.

I love my new washer dryer combo one of the best purchas i have ever made!

Since I have not needed to use this yet l cannot truly evaluate it. I have not yet had a problem

Excellent service. Great communication and quick response

We ordered a new washer with the 5 year Geek Squad Protection plan. So far we haven't had to use it, so, so far, so good!

Geek protection is great. If something goes wrong they take care of it.

I’ve been told I’m insurance poor, however the peace of mind is well worth it.

Very satisfied with the service. They were able to fix my issue on the washer and dryer

Get the protection, this washer is a replacement for one that was on warranty and went belly up 4 years into the 5 year warranty, totally worth it.

I have made a number of major purchases from Best Buy over the past couple of years and always add the Geek Squad protection agreement. I find it to be a great value with great service.

I have not had to use this protection yet, but in the past they have been very responsive. 5 years is a great deal for the price I paid.

Washer works perfect. I regret not buying the dryer. Washer bigger than expected

Besides the appliance you get that you really love you must get Geek Squad PP, smart decision they are always helping you with your problem and if they cannot solve it they Replace it for sure, which it was my case! So happy I got it :) Thanks Best Buy!