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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5625 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 5,625 reviews
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this protection plan useful Incase something happens after 15 days return window.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you so much for the replacement. It took a month to get it but i did get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t how do use geek squad on the washer and dryer we bought yet but I have used geek squad by four and they did a really good job with the repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased because anytime I have issues, they come out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Have not used coverage yet?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed to use this coverage yet ? And hoping when I do I can give a better review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Changed my dryer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. They changed my dryer machine after they didn’t find a part.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Strong Men!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still got the washer and dryer and i havent had any issues, customer service was great, they brought it in and hooked it all up and i was very apprecitave of it! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get the longest warranty possible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    get the longest warranty possible so that you can actually use it when your product breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good peeps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never needed to use them yet for my washer but used for my phone and they are usually knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal for 5 years of protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 years of extended protection for $200, great deal. Appliance repair labor and parts are super expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SUPERIOR service plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that my products are protected. They just don't make things like they used to but the Service Plan makes me feel more at ease and happier with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad warranty is a must have with any big purchase from Best Buy. The Geek squad delivered our equipment and installed it. They explained the dos and fonts and how to take care of the equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A gamble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I often buy the warranty because I feel better having it, it’s a gamble but if I don’t I’ll end up wishing I had!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful washer and dryer! I can wash my king size comforter and it is thoroughly cleaned! Works well and the I have not had any problems with the product. First instillation was dented but it was replaced immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this a few weeks now and works great. Still havent tried the steam option yet. Overall really nice dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is the best insurance to get on Best Buy products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP believer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had gsp on my LG washer about 4 years ago. Had about three repairs overall with the last time finally warranting me a new washer. I'd say after calling in a repair request we would have people over to assess the washer in 1-2 weeks. The geek squad are easy to communicate with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement of dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs that arrived were courteous and installed the replaced dryer. Good job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performance Plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't get them, but these were very affordable given the price of what I'm insuring. Great peace of mind. I've had great experience with Best Buy performance plans in the past, and I've seen reviews where others have not been happy with the service provided by certain manufacturers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use and hope I never do. But gives me peace of mind knowing they are there if anything goes wrong

    I would recommend this to a friend