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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5625 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 5,625 reviews
  • Rated 5 out of 5 stars

    Geek squad is very High Tech!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is a nice feature from Best Buy as they are covering repair/parts replacement and many more things along with the best agents for proving support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No need to use as of yet, so all is well. I'm hoping this is something i will not need for a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful if anything happens to the washer I just bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my Dryer after delivery date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get my dryer hooked up on delivery day due to not having proper valve, after having proper valve in place, it took me one phone call for geek squad to come back in and hook up my gas dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST HAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY GOOD PLAN TO HAVE FOR ALL YOUR PURCHASES AT BEST BUY. EXCELLENT TEAM DEDICATED TO HELP YOU IN ALL YOUR NEEDS AND ISSUES

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered my Washer in Dryer with not issues. Even though it's upstairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have actually never had to use the geek squad warranty. This is a good thing but it a great peace of mind that I have it just in case. I love that I get the portion on 1 or 3 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has one of the best protection pains ever. I get it on everything I buy from Best Buy and have never had a problem using it. I make lager purchases from here just for the protection pains!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washs and drys everything once, and clean and dryy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend this for any major appliances. I got it for my washer and dryer and hopefully I don't have any issues, but if I do at least I know I am covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have warranty for electronics and appliances

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Agents are ok but warranty policy is NOT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was nice and competent but the policy is crap. I had to wait 30 days to see if the part would arrive to the warehouse and if it didn't my washing machine would be replaced. The part never arrived so I got a new washer but we had to wait 30 days which meant going to the laundry mat until it was replaced. The CS rep told me I could buy a new one but why would I do that when I have a warranty policy? It made no sense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Evangelist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has been the best and they are there when something needs fixing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful people and quick service most definitely continue to visit them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this insurance to be cheap for 5 years. I had geek squat before and never had a problem and this is the reason I’m buying again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for my first time home purchase. Two years so far and no problems. Not fancy looking by any means. It’s a basic look which I was looking for. Had it delivered and installed with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far haven’t used the warranty, but 5 years for the price is not bad at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and customer satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I purchased a production plan for an appliance purchased at Best Buy. The service was excellent and we were completely satisfied with the technician and his performance. I would highly recommend Geek Squad protection warranty plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always adding geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad with all my big purchases. Always love the service and how easy it is in case something happens to my item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn’t use this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn’t use this service installed the washing machine ourselves it was very easy and easy to use

    I would recommend this to a friend