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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5749 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 5,749 reviews
  • Rated 5 out of 5 stars

    Peace of Mind Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret not getting this with our last washing machine and now have peace of mind with this purchase should anything go wrong. It's worth spending the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used them in the past. Always good to have piece of mind no matter what Ramsey says lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get an extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having an extended warranty gives me piece of mind knowing I can get service if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Movie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine easy to install very very good to wash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anthony DAlessio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a problem with my washer. They gave me a new i was very Happy..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this protection plan useful Incase something happens after 15 days return window.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this protection plan useful Incase something happens after 15 days return window.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get the longest warranty possible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    get the longest warranty possible so that you can actually use it when your product breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered the washing machine, installed it in my laundry room, hauled away my old washing machine, instructed me and my husband how to use the new Samsung washing machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer efficient and works great i recommend the quality it’s good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy as pie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason for 4 stars is i have not used them. Nothing broke down yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't hesitate to get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am hoping I don't have to use it but having this coverage is a peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always smart to have and not need, however it has came to my rescue countless times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Al Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always gives Great service. I Always get the longest Warranty possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is OUTSTANDING

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is an outstanding organization. Each time I had them to the house for TV or computer problems they were quick, efficient, knowledgeable and courteous. Cannot praise them enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice additional protection for high purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and to the point bought what i needed. for the items i had purchased and it was either the standard 3 - 5 year plan i could choose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helpful with recall of washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped me by looking up my washer and informing me it was on a recall list by Samsung.they told me the steps to take and it worked out fantastic whereby the next day I had a new washer with a check from Samsung 4 weeks later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Large Appliance Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good decision to purchase this service plan extended warranty. Had to use it recently and the repair needed on our Maytag gas dryer was made with no fuss!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Must have

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Best for overall protection , quality service and performance

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    My dryer was delivered never worked and I had to d

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a dryer was delivered by geek squad guys were polite. But dryer never worked I called geek squad 3 hours after it was delivered had to wait 4 days for them to come look at it was unfixable.so had to be returned I then had to wait 4or 5 days for them to come pick it back up and bring new dryer in mean time had to go to laundry Matt spend more money this should of been fix much sooner at a 700 price .i was very upset on how this all played out cost me even more money in long run but the guys who were here to drop off were polite did there work but did not clean up after the moved furniture to get dryer were it needed to go but did not put it back when done also the Dickson city store does not have enough people to hook up gas stuff. First I was told they can't hook up then after they got here was told they could if the guy that has certification was with them ( which he was not) and 2nd time here store told me they can hook it up but there was additional charge ( are u serious I spend 700 on dryer that didn't work you told me could be hooked up by you now it can if I pay more money) and still guys that came couldn't hook up because they were not certified to do so and new dryer was even more money than first time plus I had to go to laundry Matt to do my laundry

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking time out of your day to connect with us about this. Every project comes with its own challenges, obstacles, and requirements so that they can be executed to their maximum potential. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope that you will give us a chance to make it right and reach out to us at (800) GEEK-SQUAD or (800) 433-5778.