Customer Ratings & Reviews

Never know when you need it if you use it everyday

This washing machine is going in to my son's apartment so while I'm not expecting any issues with an LG product, this is great "appliance insurance policy" for the price. Also prefer dealing with BB rather than Customer Service at LG headquarters.

Warranty on my washer and dryer is great anything goes wrong with it I can them and they come fix it quickly

Really liked this dryer havent had no problem’s with it.

The Geek Squad is a great team , they offer a good service.

I haven’t used it but I guess it’s good. I guess the service is good.

The agents delivered the washing machine, installed it in my laundry room, hauled away my old washing machine, instructed me and my husband how to use the new Samsung washing machine.

Love the comfort of knowing if there is a problem, it is covered!

Having access to the geek squad 24/7 for me is a life saver. I work remotely from Arkansas to California. Down time for me is a killer. I have used the service four times since purchase and its been excellent. Highly recommend.

Always purchase these kinds of additions to your products so you can have that added security.

Geek squad talked us through the best option that fit me, instead of just throwing in a bunch of options that we didn't understand nor needed. Definitely a great deal and asset to my purchase

I am a huge Samsung fan! We love all of their products. These machines do a great job with all of our laundry loads. Especially when you have kids!

This the service plan is a great option for peace of mind if

Best Washing Machine Ever, I highly recommend it. It plays music to allow you to know when it begins and when it ends. It handles soiled heavy duty clothes well.

The agents brought the dryer on time and promptly had it hooked up and running.

i had to use this on my washer. No problems what so ever and make sure if u get a major appliance get the warranty. So worth the money

I love best buy. They have the best ever paid service I can get.

You should always use extended warranty for appliances, especially with washers. I would recommend contacting the sales rep who got you the appliance instead of going to the Geek Squad section since the appliance gut will know local repair people.

Quick and to the point bought what i needed. for the items i had purchased and it was either the standard 3 - 5 year plan i could choose.

It’s a must have especially when it comes to buying appliances.