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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5749 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 5,749 reviews
  • Rated 5 out of 5 stars

    Must have...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not purchase an appliance without this service. Installation and removal were very efficient. Also, a call about an issue was quickly answered and resolved by phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job at installing the machines. They gave me step by step on how to use and clean them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad I took this protection plans because Chester great customer service and they always there for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Evangelist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has been the best and they are there when something needs fixing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy this. We have had 3 sets of lg washer/dryer and after about 4 years something usually small will go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use my service protection yet but I feel so much more secure knowing that I have it on some of the most expensive appliances I've ever purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my moms new washing Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a washer for my mother in another state and the guys were great installing it for her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't had to use it but it is a great price for the length of protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty so worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the warranty. Had one on last washer and when it went down, which was only once, within warranty there is no charge to fix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great appliance!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable, works perfectly and great design. Recommended 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is good to have especially when something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer and Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer work great and are very quiet. The ordering process was quick and easy and the delivery and installation were done very quickly and carefully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We installed our appliances ourselves, but had a question during installation and they quickly answered with clear instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job, would use again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad installed, really worked as a team, neat and careful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far haven’t used the warranty, but 5 years for the price is not bad at all

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always recommend coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the money. Geek squad has replaced and repaired my items. I am always satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a peace of mind. But my washer and dryer are perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get yourself covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Invest in your self buy some nice things but when you do make sure to get the protections plans. Ya never know what could happen. Better to be safe then sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this so I don’t know much about it. I hope I don’t have to use it. It’s better to have it and not need it, than to need it and not have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful people and quick service most definitely continue to visit them

    I would recommend this to a friend