Customer Ratings & Reviews

I love my machines I finally can do laundry late at night no noise. It is sleek very stylish and look amazing everyone complements how good they look.

Tech Jeff was amazing super friendly very knowledgeable . Call center people I’d rather not have to call them ever again. What should have been an easy fix took multiple calls and hours on the phone to get a resolution acceptable to me as a paying customer with a new purchase

The geek squad team was great. They were able to mount the tv and connect all devices perfectly. They were very knowledgeable and helped answer my questions well.

I am glad to have this protection. Fortunately I have not had to use it yet. If I do have a problem, I will be happy to have purchased the plan.

I teally liked them. They work as advertised. The clothes come out very clean and the dryer works very well.

It is better to have it and not use it, than to need it and not have it

A great piece of mind to know the geek squad has my back if anything happens to my new Samsung washer.

Well worth the 5 year coverage. Glad we purchased.

Professional service d knowledge kind and punctual

I know a lot of people do not believe in getting these warranties but believe me, they are well worth it, especially on large items. Just give the number a call and they will arrange for someone to take care of the problem. Doesn't get more simple than that.

NICE BUT WE MISS THE AGITATOR IN WASHWE DRYING IS SLOWER IN THE GAS DRYER

Have not had to use it yet but it will be there if I need it..............

Haven’t had to use them yet, but after reading the fine print, seems like a great value.

Definitely worth the purchase. First dryer I purchased had manufacturer defect and Geek squad replaced it immediately. Didn’t have to deal with manufacturer directly which was great

Guys showed up on time with the delivery. In and out in less than 30 minutes and clean work. Washer has been working great and barely can tell it is even running unless you stare at it to see if it is spinning. No more knocking when clothes are being washed!

The Geek Squad coverage is an excellent way to protect your purchase. When questions arise, you are treated with respect and super fast customer service. Do not purchase without protecting.

I love the warranty. Had one on last washer and when it went down, which was only once, within warranty there is no charge to fix

Protection plan is highly recommended to anyone purchasing any appliances for household.

The Geek squad is an outstanding organization. Each time I had them to the house for TV or computer problems they were quick, efficient, knowledgeable and courteous. Cannot praise them enough.

So far the units have been working fine. Hopefully I won’t have to use the plan but it is always good to have a back up