Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4585 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 4,585 reviews
  • Rated 5 out of 5 stars

    Geek squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the price for the geejsquad protection. Saves me the concern of fixing, replacing or having to buy something new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra cost

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    6 months after purchasing my fridge the ice maker broke. Took less than 5 minutes on the phone with Geek Squad protection to have a replacement part sent out to be. Was hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have the service in some products

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service when I requested. I recommend! And the service has been greta for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy with my appliances

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never needed to use this service before but good to know that the protection is there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek quad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, Geek squad was a help when our fridge went out. I would recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buen response con la garantía. Me respondieron sin problemas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want good service to cover extended warranty, Geek Squad has always done a really good job.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Good enough

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were quick to remove an old one and bring a new fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent best quality ever can’t compare to Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad for a great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy honors the Greek Squad Service. It is easy to use and the staff is always helpful.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    practical ,protection, stress free ..good quick service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garanty of 5yrs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer services are excelent and the deliverys too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great used for appliances I bought but sold the house now bought totaltech in new house!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technical support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An ever present value. Keeps our mind at ease knowing a knowledgeable person will be on site to address a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Peace of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have not had to use this protection plan. But, I have it just incase. It is affordable, so I would recommend to buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend to get this kind of protection every time you purchase electronic just to make sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 years no problem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years still working, ni issues at all. Good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend this 100%

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my new Samsung French Door refrigerator and am glad I did. They are fast and courteous all the time. The problem with my equipment was resolved fast and am happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    better safe than sorry

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my last fridge bit the dust after barely 2 years. CS via the manufacturer was a joke. being able to depend on the Geek squad to handle any issues that may come up is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome products

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great store to get products, and the service is great.

    I would recommend this to a friend