Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 4643 reviews
(4,643 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Insurance policy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this since last refrigerator (LG) compressor crapped out just after five years service.
I would recommend this to a friendRated 5 out of 5 stars
Great customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience. Great customer service. No issues with our big appliance return/exchange
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Nice folks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So happy we got this for this fridge. They were out within a few days to help me.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator Service Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.did not have to use for this item but peace of mind in having it.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must have!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of backup for a little money! Worth the extra few dollars, for peace of mind.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Pease of mind with extended warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the extended warranty to provide peace of mind for this sophisticated refrigerator, and the cost to extend to 5 years was very competitive
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad only made the appt.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Warranty is definitely needed. I was happy with the Tech, but they we not Geek Squad.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Outsourced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two stars for the terrible system of trying to contact someone online or on the phone who could actually get the service appointment scheduled. It was during Covid so that is the reason it was not a one star. About 3-4 hours of phone time. We had this warranty on a Samsung Refrigerator Freezer. Good thing because just after year 1 the ice cube maker seized up. When we called we were lined up with a contract repair company and not Geek Squad. Ther were nice and professional but it took three tries to get the repair right. To their credit, they followed through and got it done without complaint the third try. I would recommend this anyhow if you have a fridge with an icemaker.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thank you for taking time to share this experience with us. I'm very sorry to hear that it was difficult to get ahold of us. We definitely hear your feedback and will implement it as best we can. I'm glad to hear the issue was resolved in the end but will work to improve the experience. Thank you and stay safe!
Rated 5 out of 5 stars
good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.best is a good company and costumer care is A1, big fan of there work.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!
Rated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad al soooo helpful I but protection on all my products because geek squad is great
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Truly eliminates any worries.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This protection plan gives me a peace of mind just in case something goes wrong.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
WORRY FREE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I AM WORRY-FREE SHOULD MY FREEZER BREAKDOWN OR MALFUNCTION KNOWING THAT I HAVE THE GEEK SQUAD PROTECTION
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
not needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.did not need to put in a water line to the fridge.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection Helpfull
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy to know if anything goes wrong in the next 5 years that I am covered.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So glad that this insurance is conveniently offered.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
wouldn't be without it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just had to use my warranty after just over a year after purchasing a refrigerator. I would have been out $1500.00 dollars without it.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Buyer protection made easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buy it and don’t be sorry when you need it. Believe me
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Going to be a forever recordamo-nos forceje best frefigetation I purchase good deals
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Kitchentoys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad guys did wonderful job setting up are appliances and was very nice to help us
I would recommend this to a friend



