Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 4585 reviews
(4,585 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad always takes care of you when you have the protection for your merchandise.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GeekSquad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank God for GeekSquad protection, I had to call them out at least three times and the were there
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
there if we need it, I hope
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a protection service, I hope that we don't need it but it's there if we do.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection for your equipment in case you need it
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Mr.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had to use the warranty yet, but hopefully if I do, everything will be taken care of!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Appliance protection
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the extra protection because I do think thinks can happen. They don’t make anything like they once did.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good added coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the extra piece of mind. They said I can also get more coverage once my 3yrs are up. Hopefully they dont change that policy lol.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Outsourced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two stars for the terrible system of trying to contact someone online or on the phone who could actually get the service appointment scheduled. It was during Covid so that is the reason it was not a one star. About 3-4 hours of phone time. We had this warranty on a Samsung Refrigerator Freezer. Good thing because just after year 1 the ice cube maker seized up. When we called we were lined up with a contract repair company and not Geek Squad. Ther were nice and professional but it took three tries to get the repair right. To their credit, they followed through and got it done without complaint the third try. I would recommend this anyhow if you have a fridge with an icemaker.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thank you for taking time to share this experience with us. I'm very sorry to hear that it was difficult to get ahold of us. We definitely hear your feedback and will implement it as best we can. I'm glad to hear the issue was resolved in the end but will work to improve the experience. Thank you and stay safe!
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like my new freezer. I always have warranty on my purchase.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and for the price covers any issues in the future
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Peace of mind, hope I don’t need to use it. Recommended for all electronic devices.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The salesman was very sincere and helpful at the service desk I had a great experience
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Invest in your purchases
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this with the purchase of multiple items. If you spend a lot of money on products, you should also want to have the best insurance.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Nice refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator it runs great very nice keep your food nice and cold I have not had any problems
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Rules!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.havent needed to use yet. i know they will be amazing when and if I need to
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Just in case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its always better to be safe than sorry so I am hoping I won't have yo take advantage of this warrenty
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
WORRY FREE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I AM WORRY-FREE SHOULD MY FREEZER BREAKDOWN OR MALFUNCTION KNOWING THAT I HAVE THE GEEK SQUAD PROTECTION
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Freezer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had to use the protection plan yet, but if I do, I’m sure it will be handy
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow a great refrigerator so far it does the job
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best Buy warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has always stood behind their extended warranty. I've had to use this service before, and I was very happy that I had bought this from Best Buy.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend



