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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4585 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 4,585 reviews
  • Rated 5 out of 5 stars

    They repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Came packaged well have had no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind is priceless. Spend the extra money and make sure you’re covered if anything happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used it often and have had very good service. Also gives discounts on new purchases for delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is always great from the Geek Squad. No issues yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful fridge.my hubby hook up the water dispenser inside and the ice maker I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Washer and dryer quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy to have Geek Squad Service to cover the extended warranty for our product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for supporting and service professionals team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a must buy I protect all my perches with geek squad protection I always highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting replacement was easy. Will continue to add the service.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Corey. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is excellent , they came and fixed my refrigerator with no issue

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I contacted the geek squad for assistance when I had an issue with the product. They were very difficult to get into contact with and ultimately when I did speak to someone they gave me the run around and basically told me to contact the manufacturer, which I did. I ended up having to pay for someone from LG to come to my house. It feels like the geek squad protection was useless.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it to purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fridge issues....GS did their best to fix issue. In the end, it was replaced entirely. So worth it since $2500 fridge was only less 1.5 yrs old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad good for repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Greek squad because of on time person show and fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the geek squad plan is always worth it! It's a lifesaver when you need it and not having to hassle with anything, the do it all for you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve put this extra warranty just in case. But we ended up not needing it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impeccable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is always great. They do exactly what needs to be gone to fix any issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Always take additional protection on my higher ticketed items,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added protection for my brand new fridge hope not to use it but happy to have it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Value for money but horrible claim process method!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully I had this and that saved me to cover my new refrigerator cost when my new LG model went to irreparable condition within 2yrs. This plan helps a lot to have peaceful mind but getting to the customer care and process will take it forever. I might has in total wasted almost 2 days in my life trying to get hold of someone and to process our claims!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This store has everything I need. Great staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to purchase the extended warranty for my appliance Everyone here does their job very well.

    I would recommend this to a friend