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  • Front. Geek Squad® - 5-Year Standard Geek Squad Protection.
  • Alt View 40. Geek Squad® - 5-Year Standard Geek Squad Protection.
  • Geek Squad Services video 0 minutes 40 seconds
  • Geek Squad Protection video 0 minutes 41 seconds

5-Year Standard Geek Squad Protection

SKU:
8641007
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Customer reviews

Rating 4.5 out of 5 stars with 4643 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 4,643 reviews

  • Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After several repairs to a brand new refrigerator bought...they finally replaced it.

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • warranty coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't usually get warranty coverage for new items but since this was a floor model it seemed like a good idea.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoyed the extra protection we had with geek squad

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geek squad great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very professional when they brought out my upright freezer.

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Fix fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used once and all service was great! Polite, timely and professional...

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • GOOD ADDITION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE WHIRLPOOL WARRANTY WAS KIND OF LIMITED SO $79.99 FOR 3 YEARS TO COVER EVERYTHING WAS WELL WORTH IT.

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I won’t have to use it but I’m glad my products are ensured

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • on hold 1.5 hours so far. No Warranty Geeks?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 3-year warranty for "Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator - Stainless steel" for $1725 plus $129 GeekSquad warranty on April 4, 2020. Water dispenser and Ice Maker failed after 30 days. Appear to be defective. Water dispenser outputting 1/8 the measured amount. Water freezing solid in bottom of Icemaker (dispenser) box makes the dispenser arm freeze solid and not turn. Outside of Return Period now. I called and scheduled support. I was booted to Whirlpool support by BestBuy Customer Support. Original scheduler said if it is not covered by warranty I would be charged $180 for service call. I am livid. Serviceman is supposed to show up tomorrow. Warranty Support Scheduling transferred me to GeekSquad Support at 6:30 PM. Phone said 16 minute wait. At 8:05 PM I go to LiveChat" and it says: "You've reached us outside of our business hours. Please chat with us tomorrow between the hours of 8am-7pm CT." Neither Whirlpool Service Department or BestBuy will tell me who's going to pay for fixing this defective product. Don't know who's going to pay for this, but it will NOT be me. I will NOT recommend Geek Squad for anything until they remedy this warranty situation.

    This review is from 3-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Richard. Thanks for reaching out to us about this and bringing us into the loop. We'd like to hear more about what has happened so far and where we are at. You mentioned you have someone that came by to check it out. To continue this process and get it resolved, you can either reach out to your local Best Buy store for assistance or calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my luck I will probably have to use the extended warranty. Best Buy has great service with their warranty's

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Like being protected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to buy the protection when I purchase a very expensive product.

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I don’t have to use it but if I do, they are great.

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Hope we don't have to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am hoping IF we need to use the Geeks, I can upgrade this review to "excellent"

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by the greek squad. The agents did a great job.

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • I recommend it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the new gizmos on refrigerators these days, there is more that could go wrong. Recommend this service plan.

    I would recommend this to a friend

  • I think we have a winner here!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best!! They are so professional and easy to deal with.

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad helped to solve my technical issues I’v

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a must with excellent benefits and supports.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use. But just in case something goes wrong I will be covered

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my mom as a added security and she really loves it.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my mom as a added security and she really loves it.

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • great deal....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good deal....................................................

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend
Page 158, Showing 3,141-3,160 of 4,643 reviews
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