Customer Ratings & Reviews

This refrigerator, so far has been great, and much better than the Whirlpool that failed me again. LG has successfully addressed the compressor problems which is the reason I purchased it. It's quiet and spacious - well laid out interior.

Purchased Geek Squad protection then needed service . It was eazy to set up then fixed. Then a problem arose extensive work done. After repairs it failed twice more for same problem and repaired. I couldn't get a replacement even due to same problem multiple times. So I would of given them 5 stars if they stood behind their replacement policy.

Thankful to have this for my new refrigerator, but luckily I have not had to use it

Great price and hope never to have to use the warranty not it is there of I do!!

Well worth it. They honor their warantees. I gort a 100% refund on a fridge that crapped out after less than a year.

I am glad I bought 5 years warranty for my fridge. It gives peace of mind

Haven't had to use it yet. Hopefully I wont have to but you can't beat the benefits you get with it.

I highly recommend purchasing the Geek Squad 5-year insurance plan for any appliance. We bought this with a refrigerator 4-1/2 years ago. Had recurring issues with the ice maker and since parts could not be acquired to repair it, we received 100% of the purchase price for the refrigerator to put toward a new replacement. Be advised that Geek Squad has up to 30 days to deliver parts, so repairs can take a while if parts are not readily available. Geek Squad dispatch team was easy to contact and nice to work with. They explained everything and assured me that if I was in a "no cool" condition that they would have activated coverage more quickly.

I have never been disappointed with the Geek Squad. They know their stuff and the stuff they sell. I appreciate the wonderful service.

I using my store it’s really good I have 5 this fridge.

They are great and super intelligent to install my 85 inch tv super quickly 100% recommended

This was very helpful when my LG fridge had issues. With Just a phone call away, Geek squad was supportive and sent help on time. I got a new fridge without extra fee when my fridge was not succesfully repaired.

I purchased a new refrigerator with the 3 year protection. When the refrigerator arrived the delivery men unwrapped it outside and checked for damage. The water dispenser was hanging off the door, wires showing. They apologized and reordered a new one right away. I always have great delivery service. I purchase the protection on all my appliances and electronics. I had a washer replaced with a new one that stopped working. We've had several items replaced with the protection so I highly recommend purchasing this extra.

Geek Squad is always been good they come out get the parts ordered and sets appointment to come back and install them!

Love it thats my baby lol, love everything about it, it keep food cool and fresh

Love my new freezer its the perfect size for all my needs

Would recommend on an item like this as they can be expensive to repair.

Haven’t had to use them yet but I have a peace of mind knowing my product will be taken care of.

Hopefully I'll never need them for repairs on my fridge but the install was great and they handled my merchandise with care

Had small problem with my new fridge Best buy promptly came out repaired replaced the item that was bad fridge works great definitely worth getting the extended warranty