Customer Ratings & Reviews

As I say, Greek Squad Protection is a must plus have because you never know when your purchase is going to break down or have some kind of malfunction and you end up paying way more than it cost to repair..so with the geek squad protection plan..you have NOTHING!!! to worry about..and you could be low on funds so having the geek squad protection is a must plus have..i have experience not having a protection and i said NEVER AGAIN!!! I'm getting the Geek Squad Protection Plan so that i can be STRESS FREE!!!

had to get it for my refrigerator so now i am good for now thank u Bestbuy

We had great service on our refrigerator delivery.

Please! This guaranty is for 3 years, only paid one amount $85?? Confirm?

We did extensive research before purchasing a refrigerator. We discovered that regardless of what brand you purchase, the most frequent part to need repair is the icemaker. In fact, several salesman told us that if you own the refrigerator for long enough, it's only a matter of time before that icemaker gives out! We actually wanted to purchase a refrigerator without an icemaker for that reason, but finding one of good quality without the icemaker proved to be especially challenging. And because we had just suffered the loss of our current refrigerator, we realized how tough it is to be without that particular appliance! The price of the protection plan was definitely worth the peace of mind for us. I love the fact that it even covers food loss. The geek squad has proven to be friendly and expeditious. We would purchase it again!

The 3 year protection plan is worth the money....gives me peace of mind!

Very responsive when in need. Excellent service for apliance service

I feel confident that I have it but don't think i will need to use it. Great product

One never knows what will go wrong. Used to be you just plugged in an appliance and it worked "forever." Not any more. Although I always buy good brands that have great reviews, I have had minor/major issues over several appliances that required service after the manufacturers warranty ran out. Though not cheap, the extended 5 yr. protection plan has been well worth it for me and have saved me more than the cost of the plan.

Really nice fridge. day one I had a issue with leak inside the fridge that lasted a couple weeks. Samsung customer service thought it was the filter. It was replaced and we still had the leak. Turned out to be a piece the hold the filter that was cracked. Samsung did pretty well to get the issue fixed with no charge. I don’t have any issue now.

The delivery people were very professional and careful with our new frig. They carefully loaded and carried it to the terrace level of the house. Installed the frig and gave us a quick run down of how to flush the water dispenser and ice maker before using it.

Always good to have reputable warranty and a company that is near when you need it the price is reasonable and the peace of mind knowing they back up the product is priceless

They are easy to communicate with and well trained

A must have, don’t hesitate or debate the necessity…

I have not used it yet but I am glad I had the opportunity to have a protection plan.

The printer is awesome, I had trouble with the ink dispensing and when I try printing pages, they were blank. After calling Epson and talking to a technician, the ink finally dispensed.

I have been very pleased with customer service at Best Buy, along with the happiness of my new refrigerator and microwave. Once paid off I’m coming back to buy a new stove!

The refrigerator is nice but my experience with best buy not so much. I had a refrigerator that had water n ice machine and person that came to hook up refrigerator would not hook it up unless i paid to have new waterline ran. Also they tore my kitchen floor and still waiting for issue to be resolved. Eventhough the installer knew he did it and took a picture before he left.

Helped my husband and I figure out what we needed to do with the issues we were having with our brand new refrigerator.

I called the Geek Squad the day after installation of my Maytag Refrigerator. I noticed white specs I thought were pieces of shipping styrofoam. They were nicks (scratches). The Representative informed me of my options, and resolved the matter.