Customer Ratings & Reviews

The delivery guys got the refrigerator in place with ease. No bumps or dings and brought it through a very tight opening without issues.

I live the 3 doors and its very spacious. Water and ice dispenser was a plus.

On all major appliances or products, I always purchase the Geek Squad Protection. I have contacted the Geek Squad twice due to installation issues on two separate appliances and found them to be responsive, professional and handled each installation issue perfectly - above expectation. Luckily, my appliances have not had any issues, however, I have total confidence in the Geek Squad if the need arises.

Great customer service and help loading my product!

Very good item for the money. Works well. Does what it needs to.

The guys are great and knowledgeable. Very professional too!

Best, and most beautiful refrigerator ever made. I love, love, love it. One of my favorite purchases I’ve made.

I ordered this just a few weeks ago and I’m so happy I did. I love the soft close and I have kids that like to leave the fridge open and the beeping sound alerts them to close the door. That’s one less thing for me to fuss about lol. It’s so brings and the water and ice machine is perfect. I recommend this.

I would definitely recommend the geek squad protection! We purchased it w/ our Samsung refrigerator. We had numerous problems with it and had a repair man come out each time to repair it for free. The refrigerator was finally not repairable after buying it 3 years ago. I was able to get a brand new fridge using the geek squad coverage! I also bought the geek squad coverage w/ the new fridge I got and will get it for whatever large item I purchase there.

It’s well worth it and always get this coverage on any appliance or electronic items we purchase at Best Buy.

Great warranty coverage that i can count on all tbe time from best byy

I did something dumb. I forgot my plastic dish was in the oven. I was preheating and smelled melting Barbie smells. Instantly I knew I messed up! I called the geek squad because I thought the racks were unsalvageable. The melted plastic had hardened seemingly everywhere on the racks! It also managed to drip below onto the bottom of the oven. I was devastated. When the tech came out he had special tools to remove the plastic and not scratch the special coating. When he left, the oven looked like nothing happened. I was so glad I got the geek squad protection plan!

Samsung makes a great product but anything can happen like line surge, early part failure etc... So we always buy the protection plan,

Everyone needs a favorite store. Best Buy is ours. We have bought multiple appliances and electronics from Best Buy and have experienced a high level of expertise in dealing with the few issues we have faced. When it is broken, they know how to fix it and they do it fast.

Called Geek Squad the day of my delivery because the refrigerator began making loud noises. Geek squad helped me connect with the people who could assist me. Long story short, Best Buy replaced my refrigerator within the 10 day return window and all has been good for 7 weeks:-)

Anytime you can get extended coverage you hope you don’t need it but you have that piece of mind that should something go wrong, you have help that knows what they are doing. I’ve used them in the past and they have been life savers. Highly recommend spending the little extra money so you sleep at night worry free as we all know anything can and will go wrong these days completely out of our control.

This is a great insurance everybody should have it

I like the Geek squad, they have fixed my computers, mops etc,

This has served us well. The kids love the Family Hub functionality. They have gathered around this to design Mother's and Father's Day cards for us. It is a refrigerator for us as parents and it is a fun center for the kids.

Glad i have not had to use the warranty service but happy to have the piece of mind if something were to happen.