Customer Ratings & Reviews

I am really impressed with the service plan I purchased for the upright freezer. So far I haven’t had to use it but peace of mind knowing that it is covered

They were punctual, kind, and courteous. They helped me get it in the spot that i wanted it in and made sure i was satisfied before they left.

We will have to wait and see how they cover the warranty, hoping for the best

Best Buy has great protection plans. Have used them in the past and they are very thorough and get things fixed quickly. For problems, the Geek Squad comes and fixes it quickly. For protection plans, Best Buy and Geek Squad is the best.

Love this refrigerator. No complaints. Wife loves this refrigerator. At first she wanted me to buy one less expensive. I talked her into buying quality one time purchase. And she's been thanking me since.

hopefully I will never have to use this on my refrigerator.

I just purchased a new General Electric refrigerator for my home and Best Buy had the best bang for the buck!!

I love this product every amazing my hole family love it

Recently purchased a refrigerator and they were exceptional in their help. They went above and beyond with the install. Would love the thank the gentlemen that came but don’t have their names.

I recently moved in to a new home. I needed a new refrigerator and did a lot of research on line to find a high quality refrigerator at a good price. I selected one from Best Buy and had them set it up for me as we all know how stressful and difficult moving is! They Geek Squad did a great job of setting up my new refrigerator and showing me all of the features it has and how to use them.

Contacted geek squad with an issue with a newly installed refrigerator with an error code, they told me what the code meant and told me to contact the manufacturer due to it being covered under the original warranty. After contacting the manufacturer, I ended up exchanging the refrigerator. The geek squad delivered and installed my new refrigerator. Very happy with the delivery and installation.

Love this fridge! The beverage center and ice trays are new to me and I dont think I will ever want a fridge without these features again!

Who You Going To Call??? No not Ghostbusters!!! “”””””GEEK SQUAD””””””” Geek Squads iron clad , 3- years of geek squad warranty protection for that special new refrigerator purchase from Best Buy. What’s not to Love about that!!!! Do your family a favor purchase the 3 years of geek squad warranty. They can help watch over your most important purchases from Best Buy!!! Love Geek Squad!!!!

Haven’t used it yet hopefully won’t have too but I’m comfortable with the price

Perfect refrigerator for my 91 year old mother. The adjustable shelves and freezer options allow her limited mobility access.

Love the security of having a warranty i know i can trust.

The Geek Squad protection plan is a must have for modern appliances since you don't know where the components are made. If one thing goes out, and they don't make the component anymore, you would be out of luck. 3 years is a good length of time for worry free use. We actually needed to use this on our German gas dryer and the protection plan was well worth the money with that one use.

geek squad was a reasonable price. we have used it before. We know we made a good purchase to protect our new amazing fridge. The service at best buy rocks so we aren't worried because we know we will be covered.

Good customer service by geek squad when we had to call them to return and replace the fridge due to installer creating a dent on the middle portion while delivering the item.

Helped me when i needed them anytime. Everyone was super nice and patient. Wverh question was answered. My fridge tore up and they helped get me in the right place if they werent able to help me with a specific thing.