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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4582 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 4,582 reviews
  • Rated 5 out of 5 stars

    Having this warranty is a must these days!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this warranty is a must these days! Things just aren't made like they used to be. This is a great warranty and it is well worth the money. We buy one with every purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with new refrigerator and Best Buy’s customer service and percs for doing business with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frigidaire refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was good and delivery guys were friendly and haul off was good as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only buy for the refrigerator...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying an appliance you have to have the extra warranty. The system is built to require it. Don't go alone on a refrigerator... I guarantee you will need it before the 5 years is out. My last unit needed 5 repairs then finally replacement. It saved me over $3,000!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only buy for a refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying an appliance you have to have the extra warranty. The system is built to require it. Don't go alone on a refrigerator... I guarantee you will need it before the 5 years is out. My last unit needed 5 repairs then finally replacement. It saved me over $3,000!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performances by Maytag better than LG and Samsung

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    199.00 no service in ulster county no store/area

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IF YOU LIVE IN ULSTER COUNTY BE WARE DO NOT BUY A YEARLY CONTRACT THE DO NOT SERVICE THE ARE BECAUSE THE STORE IN KINGSTON WAS CLOSED AND THE COMPANY REFUES TO PUT A LOCATION IN THE ULSTER COUNTY AREA 2 ITEMS I BOUGHT CAME DAMAGE . waited 5 app. for camera's instalation.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Safe and sound

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to know you have the peace of mind and that your purchase is protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Oven Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is well worth the expense works. Have used it in the past with great success. Had to have the oven door replaced crew was clean, quick, and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We find the Geek squad to be I’m professional and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get a warranty when it comes to purchasing refrigerator and dishwasher

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious fridge the freezer part of it not as big as I wanted it it to be but great working fridge gets cold fast and so far not one issue though the stream to the water is really good so it does splash a bit of water when ice is in the cup but not to big of a deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the fridge for over two months now and has been great. Have water connected with filter and the water feature is great. Also a plus is the ice maker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad repaired my appliance promptly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the Geek Squad twice for a dehumidifier. On both occasions, the service was prompt and seamless. Will definitely the service/repair warranty by Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it but good to know there is one in place in case of any troubles. Wasn't too expensive and love that they offered a plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always go Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this service just yet for this system but have in the past. Geek squad has always came through. That’s why I purchase it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think all major purchases should have a warranty on them. I never buy without one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Utilized my geek squad protection after my dishwasher went out 15 months after purchase. Tech came 8 days later and said he’d have to order the part and it could be another 8 days. Pretty standard as far as warranties go, but still frustrating for such a new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful frig.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy to clean and spacious shelfs. Only rhing i dont like is the slow ice dispenser and small capacity. Keeps food cold and plenty of room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service is for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly enjoy the 5 year Geek Squad protection as it makes it so much easier if there's a problem with the product that I've bought from Best Buy. I always buy protection for this reason.

    I would recommend this to a friend