Customer Ratings & Reviews

I picked up at store and installed it myself. Did not use Geek Squad.

Great service and convenience. It’s very easy to get and choose from the options given. It’s also a great addition to the purchase.

This plan saved me. My ice machine stopped working and they attempted to repair it 6 times before just taking the refrigerator back.

This is great back up to the product because if needed they will be prompt and professional

I purchased this refrigerator earlier this year and it makes loud noises inside of it when doors are open and shut. The freezer is not airtight and frozen water droplets are all along the top of the inside edge

Refrigerators were built originally to last a lifetime. Unfortunately that is not the case today. Repairs will happen and they can be very expensive. I have purchased extended coverage on my last three refrigerators and they have been needed. I do NOT buy extended coverage on all items that I purchase. For expensive appliances, it is important to get.

We purchased the extended warranty and are soooo glad we did. Sorry but refrigerators are NOT made like they used to be. Cheep parts. BUY the warranty. BB/Geek Squad are the best. No hassle to get the repairs.

I have not needed them to come to my house yet but i heard from other people i know and they said they did a really great job. Right now I've been lucky and i have not needed them to come to my house yet. I guess I've been lucky but I have to give them 5 stars from what i heard from others.

Until I receive the protection plan in writing, I cannot review it. My purchase depended on receiving a written copy. If past experience is any indicator, the plan will be great. Your Geek Squad, unlike your sales and billing departments, always exceeds my expectations.

I don’t spending the money for additional coverage, it’s a piece of mind. Repair costs are high & having the extra coverage is a plus.

Going great and kids love to draw on it. Screen is good. Water filter needs quick replacements. Else all good.

Looks worth the purchase for high ticket items. Our last fridge compressor stopped working, so we are getting coverage this time on the new fridge, just in case. Hope to never need it.

Excellent company good service fast resolution, recommended

so far so good, thankfully I Have not had to partake in this yet

This refrigerator is absolutely great!! I had to replace my older LG version and this one is such an upgrade. The ice cubes inside the door of the ice maker are just like the ice tray cubes. The one at the bottom is as well but bigger. I love this one! Nice upgrade LG!

I can’t stress enough how important it is to get warranties for any type of electronic. Best Buy makes it easy for me to take anything back in and get a replacement or a easy fix!

Greek squad protection is awesomefor have the feeling of insurance if there is a problem!

excellent product plenty of space inside, the only bad thing is that the bottom door almost reaches the ground and hits your foot if you are too close.

Like any other insurance, it is worth it when you have to use it. It is a waste of money when you don't. One thing it, I haven't had any issues with BB "Geaksquad" warranty. I have used it a few I Times and I would get it if it isn't the same price as a replacement.

Like any other insurance, it is worth it when you have to use it. It is a waste of money when you don't. One thing it, I haven't had any issues with BB "Geaksquad" warranty. I have used it a few I Times and I would get it if it isn't the same price as a replacement.