Customer Ratings & Reviews

Geek Squad is a service that benefits all customers for the protection and services of purchased products.

I purchased this in case I need it. The plan will cover any issues that I am worried about in the future. I normally dont buy warranties but this one is perfect

We have been without a correctly functioning fridge for 4 months now. No one in customer service seems to care that there is no solution in sight. One service tech has already 'repaired' the issue and a week later the same problem was back. NUMEROUS service techs have no-called/no-showed or cancelled last minute appointments with us. Today, customer service informed me they would love to reschedule the tech visit (from today, 8/5 that was a no-show), but they can't because there are no available appointment options. It is ridiculous to expect your customer to go 4+ months without a functioning fridge with NO END in sight. Do better, geek squad.

I would highly recommend getting the extra protection it has save me a few times

FAST Friendly got in got out respects privacy n properties get the job done efficiently n effectively

The 5 year standard Geek Squad Protection is worth the extra money. I would definitely recommend their services!

Got my old one out and the new one in without damaging anything. No small feat. Gave some instruction, hooked it up and left. No complaints. Very friendly.

Not yet needed but very easy to add. We are confident they will work fine

Open never buy anything without a quick squad protection they are very good came right out and replaced my refrigerator with no problems whatsoever

They always provide outstanding support and service anytime I have a product issue. I would highly recommend spending the extra money to purchase one of these plans. It's better to have the peace of mind.

Satisfied customer will definitely recommend to others

Perfect upgrade from side by side Samsung! Very spacious and highlight of our kitchen

The Geek Squad Product Protection Plan is great! You never know when you'll need it or if Geek Squad will be needed to repair/fix any issue. I always get the plans for my purchases as extra protection.

The agents brought in my refrigerator and set it up. Ready to make ice and keep the food nice and cool. Great job done by the GEEK SQUAD!!!

I always buy the extended warranty on refrigerators. The last refrigerator had to be repaired several times. It is worth the money to pay upfront for the expected repairs.

The geek squad protection is well worth your money. Appliance just arent made like they use to be made.

Definitely purchased after my Kitchenaid died when only 5 years-old.

Did good on installation of Refrigerator and install ice maker

I compared several protection plans. This one beats HHGregg and Lowe's by miles. Sears is beyond expensive. This plan made the final decision for my place of purchase, because it was better and cheaper. Everyone is willing to match prices, but the protection plan is not something anyone can match.

Fridge was delivered and installed quickly and efficiently.