Customer Ratings & Reviews

5 years? What can I say. Great price for the warranty

I love the Geek Squad! They are always so friendly and patient. Besides that they all have a wealth of knowledge about a wide variety of products. If they don’t know they will defer to someone who does.

I always buy protection since appliances always run into issues. Geek squad protection has saved me many times.

I buy the protection/replacement programs for everything I buy. Well worth the investment. Better than having to pay for a whole new one if it breaks and the prices for the protection are very reasonable!

Ordered and paid cash on 6.17.25 was told delivery fee. Because the store is like 20 miles from my home. Said will be delivered on 7.5.25 (ok, so we arent celebrating the 4th camping with the rest of family). Got home. Got a msg one of my items wont be available until 7.17.25. I got a text msg yesterday to make sure room for appliances on 7.5.25 del. Between 7a-7p and day beforethey send me smaller window. Got txt today to schedule del for /7.19.25. I called, got run around from an accent i couldnt really understand. Long story. No del til 7.19.25. (If it arrives then? They have my cash... and the store doesnt take phone calls anymore. They should refund my money and pay me since i have to go back to store for my $$$$.

this coverage is a must do not miss out on protecting your devices!

This is a nice refrigerator. Only thing that concerns me is the change Water Filter is much to often. Other than that, we are pleased with this unit.

Geek squad service is the best. I called I received an immediate response they solved my problems very quickly. Also any additional cost to get the geek squad service when purchasing is well worth it.

I called the Qeek squad about the dent on my new Samsung refrigerator. I decide to see what kind of discount I can get for it. I was very happy with the amount.

Affordable and reliabl service, will call them when needed.

The delivery and installation on my television set was made very simple and easy. I would recommend the geek squad for anyone who is purchasing a new product from Best Buy.

Geeksquad helped set up my fancy new fridge and didnt leave until all of my questions were answered!

I purcahsed 5 year warranty because it includes almoat every coverage, and it is 5 year and cheap.

It is always a good idea to get protection coverage on your products. Well worth the price. Have not needed to use it yet, but if I need to, it will be in place.

Decided to buy a three year warranty after 1st unit's ice maker was not working. Best Buy easily agreed to allow the purchase even though I did mot purchase with initial purchase.

It’s always good to have protection on any valuable item you buy, at the end you’re going to be happy and relieved when something bad happens because they will fix it or replace it for you.

Geek Squad protection is a must! I get it for all of my large appliances

The extra warranty is all worth it. I have had 2 items that have not been repairable and they have done what they say they will do. I highly recommend the extra protection.

Since the refrigerator was an expensive item and we rely on it daily, we purchased this added protection just in case we had any problems. It gives us peace of mind.

This items came just as i thought and we love it!!