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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4584 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 4,584 reviews
  • Rated 5 out of 5 stars

    Geek squad is a great idea!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy for their geek squad option, havent had to use it yet, but its nice to know its available!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel safe knowing my insurance is directly through Best Buy services with geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Repair Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan that I purchase is a reasonable price and they come once a year to check it ,besides if you need to make an appointment for a repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowing i am protected for 5 years of service with professionals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed software into our laptops.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has always been attentive to our needs when it came to electronics. They were very professional and explained everything to us in regards to our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product to get for returns and warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am glad i bought this because i bought a new house and needed to buy alot of appliances. this also includes getting a tv mounted for free if bought through best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have to get the geek squad coverage for my devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a good service done on time we are very glad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Air fryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new air fryer. Bought one for my son too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not utilized this but hopefully it works when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have the extended protection. I've only had to use the Services on laptops. Haven't had to use it on appliances but glad to have the option to purchase the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took really good care of me, very helpful and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price for insurance for 5 years of peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the warranty to replace my fridge . I had no issues with the claim

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the geek squad service. Nice to have experts available when you need them. Other perks are great too like installation, haul away and extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Get!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on a open box refrigerator... fridge looked great but you never know what could of happened between it being opened, returned and put back out for sale. That's a lot of back and forth. Now I'm not too worried about it because I know I'm covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont be left out to dry, protect our purchases;

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection plan gives me peace of mind. Ive had to use it in the past when my tv went out. and they took care of everything, made it very easy for me to get a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivered and installed perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has large storage space, delivery was on time and handled it very nice without any damages

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea - haven't needed it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5-year protection plan seems good for durable goods (like refridgerators) - I've had shorter plans for other products and have not had to use them because there have not been problems with the products. I assume that BestBuy provides the service it propmises.

    I would recommend this to a friend