Customer Ratings & Reviews

Awesome service to provide the customer at a very good value.

LG - 27.1 cu ft Side by Side Refrigerator with Door in Door, Craft Ice, and Smart Wi-Fi - Stainless steel nice LOVE THE SERVICE

My TV was installed with a greatest of care and everything was explained to me in detail. My freezer was delivered and installed with the same amount of care and concern.

Prompt, easy to talk to and help get things fixed . Thank you!

Very nice and spacious five stars you got room for all your goodies

I have not had to use the plan. But better safe than sorry. I did read reviews from people and they recommended as refrigerator had problems down the line.

I guess it’s pretty cool. Never needed it for a fridge. I use it on my Xbox controllers all the time. Basically just trade them in when worn out.

The crew was extremly helpful. I recieved prompt, courteous and useful service.

Just nice to know I have the protection plan. Why spend thousands of dollars and risk not getting an extended warranty. Also the price varies depending on the price of the item.

They delivered and installed. Everything was great.

Geek’Squad has always went the extra mile for me, through all the problems I have ran into with dealing with Best’Buy staff in the stores, and problems in general.

We always feel better knowing that when the manufacturer's one year warranty expires, the protection continues. Haven't had to use for this item...yet.

Honestly, most of the refrigerators out there do not get good reviews on the ice makers, so buy the 5 year protection was a no-brainer. For what we paid for this unit, i'm confident that we would come out ahead if there were ever an issue.

Purchased a Whirlpool Refrigerator after a year of having the product, I began having difficulties. Having the Geek Squad Protection Plan, I was ultimately able to replace the product.

Ok so this is a great thing to have no matter what. It give you the extra protection you need. Best buys geeks are top of the line! They knowledge about the products are sensible to no one!

This is my second year with Geek Squad Protection. I am enjoying the service. At the beginning I thought the money I paid for three years protection is a waste. But that is not the case, the service I am enjoying since last year is worth the money paid.

We purchased to extended warranty plan on the freezer because the last freezer went out and over $200. of food had to be thrown out and it was covered.

A MUST- HAVE as Best Buy 1st delivered us the wrong fridge and then brought us 3 different fridges that did not work!

The Best Service and 100% professional.. A pleasure to deal with... easy from problem to total satisfaction. The Pinecrest Best Buy is the Best store in Miami...A++

Knock on wood haven’t needed to use geek squad yet. But it has been a peace of mind to know that we can get any problems fixed on site for at least the first the three years.