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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4585 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 4,585 reviews
  • Rated 5 out of 5 stars

    happy shopper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the price for the three year contract from best buy was a lot less than the price from the refrigerator manufacturer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Galore

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend purchasing protection. Geeks are always available and if a problem exists they will let you know and recommend the best option, whether to return or fix item.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Spence. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Always get extra warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would ever buy anything without a extra warranty great investment for piece of mind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Technical Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad person was able to resolve my refrigerator problem immediately and was able to detect the other issues with the new refrigerator and resolved it. if your buying a product from bestbuy, then buy geek squad protection too..very reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get yourself protected! Clean and easy service and no worries to get back to normal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    havent need to use there service for my fridge got the protection just as a back up incase we needed i do have there protection on other items and there repairs and services are outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't installed yet so I can't give an update on

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 month since delivery of fridge. No problems so far. Bought Protection for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal you can buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with my Samsung refrigerator and it came in handy when the refrigerator stopped cooling they gave me full credit and replaced it by letting me pick another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for getting installation and rid of old appliances. The guys were in and out in just a few minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when you may need a warranty, but it feels good to know that you can purchase one at a affordable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery/installation people were great. They hooked up the ice maker and levelled the refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Get Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time I buy large appliance or electronic I make sure to get warranty it just makes since cause brand new can malfunction at anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen Aid Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is excellent, has everything I need, and when I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty makes me feel at ease, its affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the fact that extra coverage for items purchased are offered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mistakenly put in by the employee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was mistakenly put in by the employee who checked me out for the purchase but they helped me change it from 3yr to 5yr protection (which is way better)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed both of my refrigerators!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fridge was installed as ordered. The units were plugged in, plastic and packing materials removed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope to never use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We signed up for the warranty and hope to never use it. We shopped around and Best Buy had the best service package for the best price. They actually use their own "Geek Squad" versus many others that contract out. Fingers crossed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope I never have to use this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowing that one of my most used household appliances is covered by insurance. I hope that I never have to use this in the future.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Arturo. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.