Customer Ratings & Reviews

I had problems reverting what looked like negatives on all my pictures and computer, spoke to Geek Squad and went remote ! He was fast and very knowledgeable !

heard good things about Geeksquat in the past. I didn't really try them until I owned my own appliances. Glad I have them. they are responsive. you called them, they come to see you the next day and solve the problem. Highly recommended.

I have purchased and used the GSP plans in the past and have not been disappointed when it came time to receive service. I fully expect to have the same experience with this purchase.

so far so good we don't have any chance to ask the service but good!

Great guys for install…Haven’t found the need to call them out again & hope I will not in the future.

I haven’t used the warranty but so far I’m happy with the services that I’ve received.

Always good to have a warranty on any appliance. Geek squad gives great support.

This warranty is well worth the price because it is much easier to use than the manufacturer's warranty.

I ordered a 5cu freezer. The delivery men were very polite and professional. They put it where I wanted it and set itxup.

It is worth every penny you spend on it. Things just do not last the way they used to. When things break down they either fix it or replace it. What could be better than that

Dont know what i would do without geek squad and their awesome help

the price for the three year contract from best buy was a lot less than the price from the refrigerator manufacturer

We purchased a $3000 Geek Squad Protection Plan for a refrigerator. When our $3000 refrigerator failed after less than a year of use, BestBuy tried to decline service in lieu of recommending the manufacturer's warranty. I indicated I would file a small claims case, and they found an appointment for me. BestBuy was unable to fix the fridge on the first visit, indicating they would be back in a week to finish the work. However, a few hours before the appointment, the service technician called to indicate that all the parts had not arrived. He didn't know when they would arrive. (Incidentally, they shipped them to me without notifying me.) I called support and was told the parts were estimated to arrive in a month. While I had taken time off work to meet the tech, BestBuy knew the appointment would not be honored without notifying me. BestBuy also expected a family of five to go without a working fridge for 6 weeks. I asked for a replacement fridge. They declined. The Geek Squad protection was a waste of money and time.

Excellent service, nice and helpful people.⭐️⭐️⭐️⭐️⭐️

This protection is always a good choice because it extends the warranty given by the manufacturer and we think it’s a good value or insurance.

Havent had to use yet but i never had an issue . I like that the olan is 5 yrs lowes went form5 yrs to 3yrs so wont be buying from them.

We purchased this warranty in case something happens with the freezer and we were to lose the food that is stored in there. Great value for what it covers!

I purchased geek squad protection for all my products I purchased. I was recently disappointed when my dishwasher stopped working and I called to set up a service apt. There was no one on the geek squad team that could service my product. I don't see a point in paying for a protection/service plan if they don't have technicians on their team to service the products.

I am very pleased with the geek squad protection plan. I’m happy to know that my product is covered under warranty and there’s nothing I have to worry about if I run into any issues.

Good service. If I could get geek squad service for items I purchased elsewhere I would.