Customer Ratings & Reviews

It is always nice to see when major appliances have option for additional warranty purchase. Price was reasonable and peace of mind of having it if its ever needed.

The workers were on time and did a great job. We were satisfied. We love the service where they haul away your old one.

I have used the Geek Squad service many times for various things. I have always been satisfied with the professional service, knowledge and resolution of what I'm there for. I will always take advantage of the Geek Squad service.

Don't know if it's any good. Haven't had to use it yet

Havent had to use yet but i never had an issue . I like that the olan is 5 yrs lowes went form5 yrs to 3yrs so wont be buying from them.

We had some trouble with my dryer, and had no idea what it was. Turns out it was a piece of clothing stuck, but luckily we had bought the protection plan to help in case we ever needed it. Saves on calling others to service appliance.

Wouldn't be with out this. Have had it for 7 years and happy with the knowledge and professional support of the employees

The agents were available 24/7 and very friendly. With every penny.

Geek Squad is the best at doing their job. I am glad they are here to help.

As we all appliances these days it seems "efficiency" trumps "longevity". So having a little extra peace of mind for larger purchases is worth it. The benefits provided in Best Buy's protection plan are best in class.

I purchased geek squad protection for all my products I purchased. I was recently disappointed when my dishwasher stopped working and I called to set up a service apt. There was no one on the geek squad team that could service my product. I don't see a point in paying for a protection/service plan if they don't have technicians on their team to service the products.

This protection is always a good choice because it extends the warranty given by the manufacturer and we think it’s a good value or insurance.

Excellent product! will be buying more for sure! thanks!

With all electronics getting more complicated and expensive it is nice to have peace of mind that any issues will be handled competently.

bought an open box bespoke samsung refridgerator for a steal well worth buying the 5 yr warrenty!

I had problems reverting what looked like negatives on all my pictures and computer, spoke to Geek Squad and went remote ! He was fast and very knowledgeable !

Well worth every penny and the Geek Squad is professional, knowledgeable and nice.

Paid for the service, but technician had to refer to out side agents to install water line. They did a good job can’t complain

For 3 years, this is a great price! Knowing that I have insurance of my items is lifesaving!

Still working like a Champ !!!! Definitely worth it !