Customer Ratings & Reviews

Great warranty coverage just in case anything happens

when you need quick service - You'll be glad you made this part of the service. A well needed addition to calm your mind.

Bought geek extended warranty because of problems other people have had with refrigerators. Price was on sale so I spent the extra on coverage.

Great purchase. I have not had to use it, but gives peace of mind.

I just purchased my refrigerator and haven't needed to use the warranty yet, but I know it is very handy when appliances get old and break down, fixing becomes very expensive to pay for parts and labor. I think it is a good choice to have it.

I’ve purchased geek squad with nearly every product I buy from Bestbuy. Though manufacturers warranty is there, it’s usually limited. I suggest geeks squad with your purchase

We’re happy to have a warranty in case something should go wrong.

The geek squad installed a refrigerator and the water line. They did a excellent job

Works great! Perfect second midsize fridge for my family

Would be good for the garage or basement, been having problems with climate control, very cheap parts, I looking for a different refrigerator unfortunately I still owe on this one, but I am constantly having to replace everything in the fridge/freezer cause the freezer freezes and the fridge doesn't stay cold.

I am very pleased with the geek squad protection plan. I’m happy to know that my product is covered under warranty and there’s nothing I have to worry about if I run into any issues.

When buying a product this expensive, you need some protection. But, haven't had to use it.

Best for overall protection , quality service and performance

Be careful, the BB Protection Plans run concurrently with the manufacturer's. So when I purchased a 3 year plan, I assumed it would extend the manufacturer's plan of year by 3 more, so four year total. That is what I was also told by two different sales people. But no, it runs concurrently, so I actually payed for 3 additional years but am only getting 2, since by the terms of the agreement BB will submit warranty claims first to the manufacturer.

YES, sometimes I like to save money, but sometimes I want to have a peace of mind and get the best warranty/Geek-Squad protection for my investment. And this is why I choose "5-year Standard Geek Squad Protection ." THANKS GUYs

Well worth the extra cost...guys were courteous, quick, professional and did any excellent job with unwrapping, installing and hooking up my new refridgerator!

Wow having your own tech team is the best. We consider it a great investment when purchasing electronics and appliances etc

Have not had to use the warranty yet so I cannot comment on how well it would respond to a claim. I will say that the price for the 5 year warranty was $200. A 5 year warranty from Sears for the same refrigerator was $580.

Our refrigerator broke after 1.5 years and it could not be fixed by geek squad or the manufacturer so they replaced it which was great but what they don’t tell you is that you is that the 3.5 years left on the warranty does not transfer over to the new refrigerator. So we’re out $350 for the original warranty and spent $350 on the new warranty. doesn’t seem right.

This seems like a good warranty. We bought it because so many refrigerators with built in icemakers/dispensers have problems down the road and Best Buy warranties only cost about half compared to bloated competitors.