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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4585 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 4,585 reviews
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this, it saves so much in a long run, and offers peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    my warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no opinion on the warranty as I have not had to use it. I don't anticipate using it in the near future.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I havent had a product like this and i love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit pricey, but worth the peace of mind for after the first year of manufacturer warranty expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Randy Clark, Treasurer Clark County Optimist Boys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having been a longtime Best Buy/Geek Squad customer, I see the value of their coverage. We decided to have our new refrigerator covered for 3 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for upright freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got this as I think I will have to get ahold of them about my freezer. One of the levelers was missing of the bottom. Hoping it will cover getting one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents had to set up the refrigerator. Then it was not keeping cold so came back and took it out and replaced with another one. Very good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year protection guarantees you protection on your device.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very good at answering questions. They won’t cover something if it’s still under manufacturers warranty. I bought a Samsung Fridge (never again) and had food spoilage. They reimbursed me quickly for this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As you can see we do quite a bit of business with Best Buy. Good selection, great prices and the best hassle free protection plan I've ever had to deal with. Things break, usually out of warranty, be prepaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranty is great. We were able to get this new refrigerator under the warranty or prior unit that did not work correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maggy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is cool, keep food fresh, keep you updated on groceries need, inform when food needs to be thrown away and easy to clean. Best purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad-expensive if you don’t break the item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased the GEEK squad for my refrigerator for 5 years but it’s expensive if I never have to use it - you may feel waste of time if you don’t break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APPLIANCE PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection at a good value. Will probably never need it, but it's there if I ever do have a repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient delivery. Communicated well before and during the delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issue with the installation, it was smooth and easy. staff was supportive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection plan for my new refrigerator. I like it because it covers my refrigerator after the manufacturer warranty expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service love it they are so good and great customer service and support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks on Deck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable able to provide insight into the issues your facing with your electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a firm believer in getting extra protection on expensive appliances. They have come in handy more times.than not. Save your self the headache and money later on and get the extra protection. It is well worth it.

    I would recommend this to a friend