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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4585 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 4,585 reviews
  • Rated 5 out of 5 stars

    Why not Insure?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy insurance for every electronic I purchase. When my 45" TV went a few months before the end of my 5 year warranty, I was able to replace it with a bigger brand new one, at no charge. What a deal!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the way geek squad responds quickly to my requests.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this plan yet and I hope I do not have to. It is nice to know that Best Buy has my back in case something goes wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product plan for anything you get from Best Buy.it really helps with anything other than physical damage to the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY glad I got this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without the squad protection, I'm sure we would have spent way more to repair our stuff. Very worthwhile.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again.

  • Rated 4 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator with ample space. Looks sleek and is easy ti clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There when you need them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do not make you wait 2 weeks when it's a refrigerator that's considered an emergency

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase for expensive items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always suggest buying the 5 year warranty because it’s really good peace of mind if something breakdown or stops working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! The guys delivered the fridge and was amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never need to use this , however I think having the knowledge that Best Buy is the provider means they stand behind what they sell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 Year Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a relief to have the support of the protection plan on my appliances. Definitely worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product plan. It is always best to insure that your product purchase is covered for unexplained problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extra warranty is needed for big ticket items.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t need to use the geek squad yet but I hope they will pull through when I need them. Hopefully I do not need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had problems with fridges in the past so this was needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it for the peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it for the peace of mind! I bought this alongside a refrigerator. I've read somewhere that refrigerators benefit from this extended warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on this extended warranty protection. Gives peace of mind for the next 5yrs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best part

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the geek squad plan because they look up by phone number and have all your information, you don’t have to find that receipt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought the service just in case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I will never need the extended warranty but I have it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3-Year Standard Geek Squad Protection is great. I have protection on all my BEST BUY products. It is one of the best and the Geek Squad follows through with problems when necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase the protection as a backup we have had plenty of problems in the past with this particular item and having geek squad sets our mind at ease

    I would recommend this to a friend