Customer Ratings & Reviews

Haven't needed to use this, but bought it just in case... A little pricey, but I think it'll be worth it if I have to use it.

I always purchase this warranty with all my purchases from Best Buy you never know when your going to need it

Was needed just in case after buying this very expensive fridge. You never know!

So I recommend getting protection for any appliances that was a water line ex. Dishwasher and Fridge. Other apppliances typically last longer and don't need repairs.

I am happy that i purchase this plan. It ca.e in handy.

Am trying to use it for the first time, will let you know how it worked out.

What else to say about the product replacement. They are great

I bought the service and have never used it. So I’m not sure about how useful the Geek Squad really is.

Love this protection plan. If we have any problems Best Buy is there to help make fixes or exchanges easy.

Great service. Personal made sure everything worked properly.

Geek squad protection planis the best to have on your products warrantee is great

when investing in an appliance, it is always smart to purchase the warranty. price is affordable for what it's worth.

I recommend purchasing some type of protection plan especially for higher priced items! You want to protect your investment for those just in case moments

It's a must you buy something that will continue to use protect it with a warranty so you don't waste your money.

Very helpful with any issues that may occur! Would purchase it again!

Just get this... Murphy's law if you don't get you will need it if you do get it you will never need it.

Always by my side when i need the peace of mind of buying what I love. Only best buy and love the geek squad team

We bought the extended 5 year warranty for our appliance for peace of mind.

This is a must have if you purchase an appliance from BB.

Bought a refrigerator from best buy outlet. It was an open box but was said to be still functioning. After having it for 14 days we noticed everything in the freezer had defrosted. Temperature reading inside the fridge said the freezer was at 0 degrees Fahrenheit but in reality it was at 60 degrees when i put a temperature probe inside. Geek sqaud came out 4 days later to repair. They claimed the gasket on the freezer was not sealing correctly cause it to let heat in. They then “repaired” it and later that night it was still not freezing. Had to call them again and now have to wait another 2 days to have someone come out again.