Customer Ratings & Reviews

I can't recommend Geek Squad Warranties (or TotalTech) on large appliances. Their scheduling is a mess. First, they try setting up an appointment for a Geek Squad employee to come on Tuesday. They're supposed to call on Monday to set up a time window. They never called and never showed. So I called back on Wednesday and now they scheduled it with a third-party company. When I say "schedule", that just means Geek Squad sends them a request. The schedule is actually up to the other company, but they called to work out the real schedule. When the third party company arrives, they tell me they don't work with Geek Squad warranty. Geek Squad needs to send one of their own technicians, not from a third party company. When I call Geek Squad back and tell them the whole story, they just try scheduling with the third party company again. Round and round we go. Ask for a supervisor; sometimes that helps.

I’ve never needed this service but feel assured in knowing that they’re there if I need.

Who doesn’t want protection on their appliance! Better pay this small fee then full price !

The agent installed the water line for the refrigerator

Gerald and his team were very professional and arrived on time. They installed my refrigerator and it looks great!

Called them with an ice maker problem.. service was great

Never buy somthing of this value without protection . Last unit went out 3 times. Wich I had it then.

It is always a good idea to get a protection plan, specially for a big appliance like a refrigerator.

I always get the protection plans, I have had to use them a few times and was glad I had purchased them

I'm glad we have the protection plan and hoping that we don't have to use it!

The protection plans that are available give great peace of mind and are very affordable.

Always like to keep with my geek subscription. For the discount and discount on any warranty will recommend it.

great to have just in case anything ever happens to your products

It’s always very nice to have purchased the help of the geek squad

This warranty is an awesome deal for three years of hassle-free service if needed.

Love the geeqsquad protection, they are always there to help

Nice service. This item has no issues so far and I am very satisfied with the product. Very pleased!!

Very professional technicians easy and quick installation

3-Year Protection. Purchased with item. Good purchase.

Have not needed to use the protection yet, but nice to have piece of mind that if a problem occurs, they will fix it