Customer Ratings & Reviews

It's worth every penny to get the geeks buy protection no questions ask no hassles take care of you

Only covers issues that affect the operation not comes Eric issues such as dents and scratches.

Great service and great deal when included under a promo

I expect no issues if/when I do have to. The Geek Squad and Best Buy have never failed to delivery on any warranty I've purchased and used so far.

Geek squad always comes in handy, I’d rather not stress and let the professionals handle it

I would never buy an electronic device without an extended warranty. It has already paid off in the past for me.

good plan to have when your in need, had a fridge that went out. called the squad and they came out like they promised and did good work

The geek squad guys did wonderful job setting up are appliances and was very nice to help us

I’ve used this protection plan extensively. Great buy!

No doubt about having this service. I don't like to take risks.

I needs help getting my computer started and he took his time helping me

We always purchase the geek squad protection to ensure our products are warrantied by Best Buy;s realibility

They always take care of what ever they cover with no hassle.

Excellent service when I requested. Can’t complain about it.

It’s nice to have a extra warranty.. We get the extra warranty with all major purchases

I have geek squad protection for my dishwasher. The GE dishwasher has broken down after two years of use. So far, I have been unimpressed with Geek Squad service. I had to wait 30 minutes to try and get an appointment on a phone call only to have them drop my call. I then resorted to online chat, and I had better results in that I got an appointment scheduled for them to check the machine (still took about 20 minutes for her to schedule the appt on the chat). Unfortunately, that appt is 2 weeks out. My guess is once they come to check it, they will order parts. I will, as a result, be without a dishwasher for several weeks. There is really no quality support here. The scheduling was terrible. The wait is terrible. I have bought a few appliances from Best Buy, but after this experience, I am done with them.

Absolutely worth it - you just never know and at a very reasonable price for great protection I wouldn't pass it up

Haven’t had the need for Geek Squad other than to replace my tv and that went flawlessly. Would recommend

We always get the extra protection plans. I am very glad that we do because there has been two items that we have needed it for over the years.

For an appliance like refrigerator, it is worth buying protection for few more bucks. Gives peace of mind. Geek Squad provides good service if needed.