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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4585 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 4,585 reviews
  • Rated 5 out of 5 stars

    Great ideal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally purchase warranties for all of my products. They help a great deal when the product breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales associate recommended that I purchase this and explained the reasons clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kind of necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the way refrigerators seem to not last long these days (as expensive as they have become), this extended warranty is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always answer my questions and if they didn’t know answer they would find it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I said it all the time and always get the warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great warranty at a great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great warranty at a great price! Hoping that we don't need it, but if we do it will pay for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have when purchasing a new product, specifically one you care a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection Plan is well worth the price. A must if you purchase a major appliance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a fridge and received some of the best customer service ever, all of my questions were answered and I was very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would definitely recommend a three-year warranty i

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely recommend a three-year warranty it’s always nice to have peace of mind

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing team and friendly help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always leave happy with the geek squad helping you protect what you love. Thank you so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to call them yet for any problems with the new refrigertator. But have used the for other things and they were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GS is always great! Would recommend it when purchasing a product.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy these products have a history of failure and they’re expensive have used them in the past. Best Buy stands behind them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they are ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far geek squad have worked well. services appliances as promised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart plan to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty plan! The screen on my fridge stopped working and they replaced it for free!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pease of mind with extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the extended warranty to provide peace of mind for this sophisticated refrigerator, and the cost to extend to 5 years was very competitive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thranks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed this service yet. Bought it as warrantee for my fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy I got this and price was reasonable, compared to other stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable & helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always want to have guaranteed protection on my purchases. Geek Squad has been great!

    I would recommend this to a friend