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  • Front. Geek Squad® - 5-Year Standard Geek Squad Protection.
  • Alt View 40. Geek Squad® - 5-Year Standard Geek Squad Protection.
  • Geek Squad Services video 0 minutes 40 seconds
  • Geek Squad Protection video 0 minutes 41 seconds

5-Year Standard Geek Squad Protection

SKU:
8641016
See Details

Customer reviews

Rating 4.5 out of 5 stars with 4585 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 4,585 reviews

  • Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered my refrigerator fast and installed it quick.

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great fridge and i really like the ice maker.

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • on hold 1.5 hours so far. No Warranty Geeks?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 3-year warranty for "Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator - Stainless steel" for $1725 plus $129 GeekSquad warranty on April 4, 2020. Water dispenser and Ice Maker failed after 30 days. Appear to be defective. Water dispenser outputting 1/8 the measured amount. Water freezing solid in bottom of Icemaker (dispenser) box makes the dispenser arm freeze solid and not turn. Outside of Return Period now. I called and scheduled support. I was booted to Whirlpool support by BestBuy Customer Support. Original scheduler said if it is not covered by warranty I would be charged $180 for service call. I am livid. Serviceman is supposed to show up tomorrow. Warranty Support Scheduling transferred me to GeekSquad Support at 6:30 PM. Phone said 16 minute wait. At 8:05 PM I go to LiveChat" and it says: "You've reached us outside of our business hours. Please chat with us tomorrow between the hours of 8am-7pm CT." Neither Whirlpool Service Department or BestBuy will tell me who's going to pay for fixing this defective product. Don't know who's going to pay for this, but it will NOT be me. I will NOT recommend Geek Squad for anything until they remedy this warranty situation.

    This review is from 3-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Richard. Thanks for reaching out to us about this and bringing us into the loop. We'd like to hear more about what has happened so far and where we are at. You mentioned you have someone that came by to check it out. To continue this process and get it resolved, you can either reach out to your local Best Buy store for assistance or calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents work really fast and clean, they were right on time

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Good protection for your purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad brought in my freezer and i didnt have to lift a finger

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Happy customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick response to get me running again..... Great appliance and great experience with best buy

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • MiamiMom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since appliances are not made to last, an extended warranty is a must.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it and hopefully I never will.

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to have this back up. It’s better to have it and not need it than to need it and not have it!!!

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection in the event of any issues or problems

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, and gives peace of mind on an expensive appliance

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, great service , great products,professional

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very good at installing the refrigerator

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this extended warranty after new refrigerator came with a broken door

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Smooth Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery crew was very careful with the unit and had no issues.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully haven't used this yet but support and price are great

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed to use but good to know it’s there. Heard you can add another 3 years when it’s about to expire.

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plan never fails to protect your product.

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Haven’t need it so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, haven’t need to use protection service yet, but it has helped in the past with other products.

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Awesome peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How different glad I got this it is just peace of mind

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend
Page 159, Showing 3,161-3,180 of 4,585 reviews
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