Customer Ratings & Reviews

Geek Squad is Always prompt with helping out when in need!!

Usually purchase for large appliances or expensive items. Have used the service/warranty on other items. Fast and simple process.

Bought the refrigerator as a gift for my mother. Very spacious for its size. The all black exteroir is shiney and easy to clean. Overall, the refrigerator looks and works great!

Glad l bought the Geek extra warranty. Peace of mind when l need it.

Highly recommend it. Had it on my prior Samsung fridge and it was used more than once. As a note, the repair needed was 3-4 times the cost of the extended warranty. It is expensive, but the additional peace of mind makes it a necessity

Removed all the packing and took with them and installed my new purchase and explained it's operating instructions.

The worst customer service, too many protocols, lies upon lies, they don't want to take responsibility for the replacement, they keep giving you the runaround to resolve anything.

Team provided excellent service installing and removing the old appliance

Geek squad is always a great idea. We haven’t had to use them yet but glad I have it if needed for a great price.

I don’t usually buy protection plans but after going through 2 refrigerators I felt compelled. The price was right and the peace of mind was priceless. We have not had to use it which is great but it is there if we need it.

Getting a geek squad protection plan is a must on any and all products you buy. Having no worries and peace of mind is why you should get a plan with them. Just make sure to get the right amount of years your happy with and you will be good to go

They delivered and hooked up my refrigerator beautifully, left no mess and took all of the packaging with them

They are helpful. When I call for service they set a date and are on time when they come to the house. They fix everything I have called them on.

Protection warranty is peace of mind something that happens within 3 years or 5 years is better. Instead of buying new products if cannot fix. If not available to fix they will help to find the solution and customer service very easy to talk.

Delivered my item and explained the warranty. I know if somthing happens i will be taken care of.

I PURCHASED A TOTAL TECH PACKAGE, IT WAS WORTH IT, I WAS ABLE TO USE IT FOR EVERY PURCHASE. IT PAYED FOR IT SELF , I WAS ABLE TO SAVE A LOT OF MONEY AND WHAT EVER I PURCHASED IS COVERED WITH GEEK SQUAD, WHAT A RELIEF!

I haven’t had any issues with my purchase but if the delivery and hauling away are any signs of what to expect then I am doomed

So far so good. Have not had any issues with our new appliance, but feel great knowing that we have the Geek Squad ready to come out an help as needed.

The geek squad took care of all my needs without hesitation very happy to have the experience with them

I AM ENJOYING THE DOOR IN DOOR FUNCTION. THE DOUBLE ICE MAKER IS ALSO VERY HANDY WHEN EXTRA ICE IS NEEDED. PLENTY OF STORAGE SPACE INSIDE AND I LOVE THE SLIDE OUT DRAWER IN THE BOTTOM OF THE REFRIGERATOR. WE LOOKED AT MANY MAKES AND MODELS OF REFRIGERATORS AND THIS ONE DEFINITELY HAS THE MOST BANG FOR THE BUCK! NO REGRETS PURCHASING THIS REFRIGERATOR.