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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4584 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 4,584 reviews
  • Rated 5 out of 5 stars

    Amazing Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love every part of it. Very well recommend for any one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is by far one of the best ones we have had. Freezer and fridge space is huge!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Quick Geek Squad response!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently had to replace my refrigerator and geek squad took care of this quickly and easily. Highly recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance at great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this insurance to be cheap for 5 years. I had geek squat before and never had a problem and this is the reason I’m buying again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good fridge it’s roomy I can fit all my items in it perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this yet but I definitely wanted the protection for my new fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB think about your customers!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will come in handy for my freezer! I think BB should have a bundle price for all the household gadgets we purchase instead of buying every time we purchase something new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great warranty program i have not being able to use it but they offer great services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed beautifully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent delivered and set up the freezer beautifully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product .so far I’m in love with my new refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thumbs up geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use it yet but have bought before and was glad I did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got 3 years protection for my refrigerator which I used once already and they completely exchanged the refrigerator.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Sarah. Thanks for sharing this with us! I'm so glad to hear you had an awesome experience. We love hearing stories like this. If you ever have any questions or need anything, please let us know!

  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's Geek Squad Protection pays for itself with one small repair problem. The KitchenAid refrigerator has an electronic panel, several lamps/sensors, and a compressor.... the cost of one repair to any of these items makes the warranty a good bet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Been up the creek without this warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the refrigerator had a faulty icemaker, After three repairs was able to get a new refrig. Unfortunately, the icemaker was still same and has been replaced once and still does not perform properly. Without the warranty we would have been out big bucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter really enjoying her new refrigerator. This product works well for her and her two children. It has enough room to put all of her food inside of it. Now she wants a matching microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The folks were very professional. They were prompt. Professional in all aspects. Asked if there were questions. Told us how to contact them if anything came up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice having the peace of mind knowing that if anything goes wrong it’ll be taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't yet had to use the protection plan, but having it provides peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great customer experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent offer to protect your investments. Great value and great customer experience

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty is worth buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were Profesional and fast. And help correct issues thats arised

    I would recommend this to a friend