Customer Ratings & Reviews

In todays market all electronics are disposable and problematic. if you do not know how to fix them yourself, then the Geek Squad is the way to go. They have made adjustments or corrected many problems over the first 6 months of the warranty.

Bought this for my fridge. Have had issues with my fridge from the 1st month. Since whirlpool never did anything on their end to fix my issue I called Geek squad and got a tech to come check my product. The tech came out and said the fridge showed everything normal but he clearly sees what the issue is. Never heard again from them and have not bein able to get my issue repaired or replaced.

I only purchase from Best Buy transactions are always fast and easy.

I live a distance from Best Buy in Morgan County. When we have had a problem with our appliances we make a phone call and have exceptional service. Great service and the technicians are well trained.

The agent install our ref when they delivered since the we don't have any problem at all, the refrigerator was shiny and it easy to clean

I purchase the extended protection plan, hoping to not to use it but if I need it I know it will be there for me.

Will always go with geek squad. Great and knowledgeable crew. Great protection plans.

Always good to have a warranty on any appliance. Geek squad gives great support.

We decided this was a pretty good deal. It covers any product in our home. Even if it wasn’t bought at BestBuy. It has saved us hundreds of dollars aleardy.

Love this fridge/freezer combo! We use it for our cake business and it has been a game changer

It was the perfect purchase allowing space and functionality together as one!

The technician was able to Mount my TV’s and got them set up for programming. Was through in explaining how to use the applications and how to use the remote. Very professional.

So much room! The middle drawer is just wonderful for my 92 year old Mom. All her snacks where she can reach them without hunting. Love the freezer on the bottom with the extra drawer for smaller items.

Excellent item. Work well. Needed a pat and Best Buy replace it

Purchasing the 3-Year Standard Geek Squad Protection is the best safe guard you could ever have. You should always purchase a 3-Year Standard Geek Squad Protection if you want security

The service protection plan worked great for us. We were able to obtain a new refrigerator after the one we had was a lemon. Had three service calls and finally they brought us a new one. thanks

So far so good. Good tech support when needed. Hopefully they're able to assist me if and when my appliance falters,

I haven’t used the warranty but so far I’m happy with the services that I’ve received.

The agents give me a few advice about how to take care.

Can't say much as I haven't had to use Geek Squad to help with anything so 5 stars for now.