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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4585 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 4,585 reviews
  • Rated 2 out of 5 stars

    Pretty nice fridge but ice make is an issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all, this is a very nice fridge. We had a problem after awhile with the ice maker though. Had it replaced free because we were under warrenty. The real issues we had were with the delivery people. The rudest and most incompetent people we've ever dealt with. The morons almost flooded our kitchen after they left. No one at the Geek Squad could help us. I had to personally go to the store and speak with a manager who gave us a small compensation. I will probably not buy any large appliances from Best Buy anymore. Too many problems with delivery people and customer service.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We’re sorry for the inconvenience that this caused you. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to have warranty coverage for your appliances. Geek squad protection is way better than dealing with the manufacturer warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad 5 year warranty is the BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best - can’t beat the warranty for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and right on time. They took about 15-20 minutes and my fridge was all set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't use geek squad yet but I hear good things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caring and dependable and come out on time on date scheduled

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I basing this on what I expect it to be. Just got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great item to have for peace of mind. Would recommend getting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to use my geek squad service, and must say I’m very pleased, and thankful I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I swear by geek squad protection!!! Always a lifesaver!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always enjoy my Geek Squad Protection plans!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always relied on Geek Squad Protection plans for most of my major purchases, and have always found them to be reliable and timely in supporting my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always enjoy my Geek Squad Protection plans!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always relied on Geek Squad Protection plans for most of my major purchases, and have always found them to be reliable and timely in supporting my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    real product protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get warranties on anything over $100 after the experience of actually having to use one and having it go effortlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mine. Value seems appropriate for the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the fridge. It worked and looked great and delivery was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty you could possibly get. Any purchase i make at best buy, geek squad purchase is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were perfect and professional in selling my fridge , super satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Move!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't make a purchase of an expensive appliance without the 5 yr plan! Divide the cost of the plan by 60 months. Its a no brainer!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality service great price defiantly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the money to get a warranty for your big appliances. You always get great service if there’s a problem with your purchase.

    I would recommend this to a friend