Customer Ratings & Reviews

Always get the warranty. You will be happy you did, in the event of life happening.

Great protection for all your best buy appliances! Bought this as an added piece of mind for our new appliances!

It is always good to have peace of mind and protection in the case of damage.

Love the geeqsquad protection, they are always there to help

Geek squad disassembled my old fridge and assembled the new one quick and efficiently.

Very professional technicians easy and quick installation

I haven't used this for the refrigerator and hopefully I won't. I have Geek squad for all my computers and accessories and find it very convenient.

I can't recommend Geek Squad Warranties (or TotalTech) on large appliances. Their scheduling is a mess. First, they try setting up an appointment for a Geek Squad employee to come on Tuesday. They're supposed to call on Monday to set up a time window. They never called and never showed. So I called back on Wednesday and now they scheduled it with a third-party company. When I say "schedule", that just means Geek Squad sends them a request. The schedule is actually up to the other company, but they called to work out the real schedule. When the third party company arrives, they tell me they don't work with Geek Squad warranty. Geek Squad needs to send one of their own technicians, not from a third party company. When I call Geek Squad back and tell them the whole story, they just try scheduling with the third party company again. Round and round we go. Ask for a supervisor; sometimes that helps.

Most of the time I never bother getting an extended warranty. But sometimes depending on the item it pays to get one.

3-Year Protection. Purchased with item. Good purchase.

I haven’t how do use a yet but I feel protected from an unexpected high repair bill.

I think the best thing Best Buy offers, is Warranty Plan Prices!!!

I really like this protection plan. It makes me feel safe to know that my products are covered if there’s an issue.

It is so nice to have the peace of mind for 5 years. We all know things can happen with bee appliances

I don't normally buy warranties and such.. but it seems you need to with Samsung appliances.

Anything that you are purchasing that costs money especially over $1000 and up is good for you to have.

Anything that you are purchasing that costs money especially over $1000 and up is good for you to have.

the best protection plans on the market. Never have to worry with the protection plan from Geek Squad!

love their protection i dont have to do anything ot move anything they just come and take care off you

Unfortunately products are not made to last anymore and we have had to use our geek squad warranty many times. It was always easy to schedule a time for repair.