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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4552 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 4,552 reviews
  • Rated 5 out of 5 stars

    Broken Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had issues with my dryer but I got the protection service for 5 years and they are amazing.. Got my dryer working again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used the geek squad as of yet! I am happy to know that I have them there if I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect in every way!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect upgrade from side by side Samsung! Very spacious and highlight of our kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty (Upright Freezer)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far have not had to use the warranty, which I am perfectly fine with of course. Nice piece of mind if we do in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service agents provided excellent set up and answered all of our questions regarding our refrigerator/ freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. Have had no problems and it works great. Fit perfect in the small space we needed it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything working perfectly since installed great purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this policy because it was 1/2 price and was the same price I would pay to get a backup device installed in my car. So for the same money, I got the install and year of geek squad service. I saved on my Apple care too. If the price was 150 a year again I might buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always helps when needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a service that benefits all customers for the protection and services of purchased products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Repairing HP Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad in the Norman, Oklahoma are very professional, presents products in a way you can understand, very helpful and courteous ‼️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The protection for my new refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this when I bought my new refrigerator to ensure it being replaced/repaired if needed. I don't understand however, why I keep getting offers to purchase it again--as supposedly it's warrantee will expire shortly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great People

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FAST Friendly got in got out respects privacy n properties get the job done efficiently n effectively

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad! They are fantastic! Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always purchase the geek squad extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always always always purchase the geek squad extended warranty. The way products are made these days this is the best way to go. And it hardly cost anything per year. Well worth the investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    peace of mind to have an extended warranty. haven't used it yet but it nice knowing you don't have to worry about repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan from Best Buy, because the plan could save you money if the product needs repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS WILLING TO HELP AND FINISH THE JOB IN A TIMELY MANNER

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection is well worth your money. Appliance just arent made like they use to be made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is definitely worth purchasing. Great customer service and willing to help you out. They make sure they get the job right

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must have for expensive appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is good but there are a few items you should red in fine print. As with my experience with broken TV, the item is taken and they can take time to repair it and you will be without the appliance for a few weeks. Bestbuy tries to sell it to you. Often unnecessary if too expensive. Take it if you must

    I would recommend this to a friend