Customer Ratings & Reviews

I just made a purchase: therefore I can’t comment at this time.

Great guys for install…Haven’t found the need to call them out again & hope I will not in the future.

It is a 50-50 tossup when dealing with geek squad. Sometimes they are attentive and go above and beyond the call of duty while other times you’re sitting there for hours with no solution dealing with someone who really doesn’t know what they’re doing. It’s a 50-50.

The agents give me a few advice about how to take care.

Sadly, even high-quality major appliances are not built to last like they used to. The geek squad protection plan is worth every penny.

Good service. If I could get geek squad service for items I purchased elsewhere I would.

We always purchase the extended warranties with any major purchase. The Geek Squad was a savior when we purchased our Sansung refrigerator several years ago due to ice maker.

I use it to store my extra cakes in and it has been the best addition to my business

Great to know that our products are covered. Peace of mind.

Best Buy geek squad protection is the best warranty and a must for any purchase. They replace faulty products or replace it no questions ask. Better than manufacturers warranty.

My warranty was deleted some how during the exchange process. But, after a few hours, Best Buy rectified the issue. They serviced my fridge and it’s like new. No issues, thereafter.

I had one bad refrigerator and it was super easy to get get squad to help me out. Without it I would of been spending alot more money to buy a new one

Gf ready way to keep our items covered under warranty. Great price as well.

The agent did a great job in timely manner No need to worry

It better to get warranty on high price ticket items because if you decide to cheap out it can come back to hurt your wallet it repaireds.

Have not used the services yet. Very good customer service so far!

My TV was installed with a greatest of care and everything was explained to me in detail. My freezer was delivered and installed with the same amount of care and concern.

I haven’t had to use them recently but I have been very satisfied in the past.

Honestly, most of the refrigerators out there do not get good reviews on the ice makers, so buy the 5 year protection was a no-brainer. For what we paid for this unit, i'm confident that we would come out ahead if there were ever an issue.

I'm glad we have this warranty. Customer Service was kind enough to remind me