Customer Ratings & Reviews

Must have coverage for large appliances. Paying the uofrint cist of coverage can save me down the road if i have problems with the unit.

Excellent value. I have not had to use this particular one thus far but I have used the service plan for other items and was very satisfied.

The Geek Squad Warranty offered by Best Buy is the warranty I purchase for all my appliances and electronic... Excellent Service and very knowledgeable staff.

Great options . Haven’t had to sue but bought just in case .

You can always count on Best Buy’s guarantee. They go beyond the norm in every area.

My Refrigerator started to die after 11 months. I tried to claim the warranty and they said I had to go through Samsung directly. Samsung saw there was only 3 weeks left in the factory warranty and drug the process out 3 weeks, then said the warranty expires an passed the buck to Best Buy warranty. Best Buy then took 4 days to schedule an inspection, another 5 days to schedule a third party repair tech, and then another 10 days to order parts and get the repair done. Meanwhile, my refrigerator is no longer chilling food and I'm stuck without a major aplliance. My recommendation would be to avoid warranties on major appliances. It woild have been cheaper and faster just to buy a new one fue to lost food, eating out, time spent dealing with bureaucracy of insurance.

I purchased a three-year warranty instead of the five year warranty I went into the store and it was very easy to change geeks one warranties are the best in the game

Ice dispenser is pathetically slow. Everything is ok.

I love it..its does the job. Very easy to use and clean. Nice size gor storing.

nice price for a great setvice plan you can use for years

Good protection at a good value. Will probably never need it, but it's there if I ever do have a repair.

Fridge delivery persons nice, professional, very helpful!

I just purchased my refrigerator and haven't needed to use the warranty yet, but I know it is very handy when appliances get old and break down, fixing becomes very expensive to pay for parts and labor. I think it is a good choice to have it.

3 year protection is very good to purchase in case something goes wrong with your product

Not much to say, it's a warranty. Haven't needed it yet.

This protection plan is a MUST! It saved me $1000 from buying a new Tv

The guys were friendly and knowledgeable. Cleaned up behind themselves and was patient.

Haven’t needed to use yet so I can’t review fully. If I need to use the service, I’ll update.

Be careful, the BB Protection Plans run concurrently with the manufacturer's. So when I purchased a 3 year plan, I assumed it would extend the manufacturer's plan of year by 3 more, so four year total. That is what I was also told by two different sales people. But no, it runs concurrently, so I actually payed for 3 additional years but am only getting 2, since by the terms of the agreement BB will submit warranty claims first to the manufacturer.

YES, sometimes I like to save money, but sometimes I want to have a peace of mind and get the best warranty/Geek-Squad protection for my investment. And this is why I choose "5-year Standard Geek Squad Protection ." THANKS GUYs