Customer Ratings & Reviews

Geek squad protection is great to have. This is just one of the many products I have gotten from Best Buy for which I have opted to get the Geek Squad Protection.

We installed our appliances ourselves, but had a question during installation and they quickly answered with clear instructions.

Don't really know why Best Buy asks for a review of their appliance protection plan. I normally do get protection plans on large purchaces just in case. I had the option of 5 or 3 years and I went with 3 cause its a little cheaper and if I decide to I can always renew it for 3 more years.

I would definitely recommend the Geek squad 5 year protection with an product I buy....The average cost per year is minimal and you have complete protection.

The Geek Squad protection is definitely worth having. This service pays for itself.

Gets the job done pretty good, havent used the wifi feature yet but planning to do so

Excellent setup by the Best Buy team! I would purchase from Best Buy in the future

So far the units have been working fine. Hopefully I won’t have to use the plan but it is always good to have a back up

I haven't used them but when I call the store they walk me through my problems

Replaced leaking samsung. So far so good. Hope it doesn’t leak.

I teally liked them. They work as advertised. The clothes come out very clean and the dryer works very well.

We love the black stainless steel. It cleans better than regular stainless steel and lookso better. It has every options you want and more in a washer and dryer set. It self cleans and let's you know when it needs to be done. Great set.

Geek squad awesome and knowledgeable very patient, very professional

Having Geek squad protection gives you peace of mind knowing that if the appliance breakdown you know who to call and they are always professional and timely.

Repair was scheduled adequately, and the customer service rep was great.

Tech Jeff was amazing super friendly very knowledgeable . Call center people I’d rather not have to call them ever again. What should have been an easy fix took multiple calls and hours on the phone to get a resolution acceptable to me as a paying customer with a new purchase

I bought the extended warranty for my whirlpool washer and dryer because previous purchase did not last too long. I hope I do not have to use this warranty but with this item I thought I might need it.

When i got my dryer the two delivery drivers were the ones who told me my dryer had some dents which i was very grateful for. And i did a exchange with my dryer it came in quickly

Havent had to use it yet but knowing i have it is a relief.

I think the GSP is the best, I’d take it over an extend manufactures warranty any day. Easy to file and very hands on.