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Customer reviews

Rating 4.6 out of 5 stars with 5694 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 5,694 reviews
  • Rated 4 out of 5 stars

    The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is a great team , they offer a good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints really. Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints really. other than Works good. takes forever to wash i just bought it because it was on sale and a lot of other ones were on backorder

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars on good faith.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the advertised description of this service, it seems like a good deal for the money IF they honor it. My appliances are only a few months old now and fault-free so I cannot give a review of an actual experience yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty helped my washer get replaced though in order to get it replaced we were still out of pocket $400.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love best buy service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy. They have the best ever paid service I can get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this 5 year coverage on both my washer and dryer are well worth the money. all it would take is one mechanical issue over the next 5 years and it would easily pay for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this plan for peace of mind based on experiences we have had in the past and how the Geek Squad helped. Hopefully we will not need them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad completed the return seamlessly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to review the product because it was broken. Geek squad was great about the return. They paid me quickly and were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a must have especially when it comes to buying appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it all dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really liked this dryer havent had no problem’s with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great decision!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe it was a great decision for added protection against mechanical problem. It's better to have it and not need it than to need it and you don't have it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the service plan is a great option for peace of mind if

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, professionals, educated & service oriented! Recommeded…100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUARD WASHER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENTS INSTALLED MY WASHING MACHINE AND TESTED THE UNIT VERY PROFESSIONAL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have for a break down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we haven't had to use the protection plan. we have used a protection on an ather product and it was worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of best , well is best buy , if you have a small space and wanna save money make sure you get this , no noise a all .3

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 4 out of 5 stars

    Peace of Mind for 5years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this item to my Washer and Dryer purchase for peace of mind for 5 years. At first i was hesitant from buying but finally settled in getting the warranty for the reason that $125 which is just $25 a year is affordable for the type of coverage this is offering!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it when my washer died and it was a fairly easy process to replace them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the way!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing geek squad service they were able to solve my problem in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never know when you need it if you use it everyday

    I would recommend this to a friend