Customer Ratings & Reviews

For most products, we do not usually purchase extra protection plans. But as we get older the BB Geek Squad protection provides a feeling of needed confidence in both the product and the company itself.

THE AGENTS INSTALLED MY WASHING MACHINE AND TESTED THE UNIT VERY PROFESSIONAL.

I used it when my washer died and it was a fairly easy process to replace them.

Havent had to use it yet but knowing i have it is a relief.

They setup and wall mounted my 65 inch TV and sound bar. They did a great job. Mounted both items exactly where wanted. Answered all my questions and even let me know how I could expand sound system wirelessly.

Have not had to use it yet but it will be there if I need it..............

Love that I bought a extra warranty because you never know and so far haven't had to use it at all

Geek squad has always been good to me on the few times i have needed them. Friendly, good service, and worth the money

Washer works really well. Coothes are nice and clean

It is better to have it and not use it, than to need it and not have it

Excellent services with the set up of equipment very professional

The guys who installed my tv were very professionals and very friendly. They knew what they were doing. They did the job right. Love the geek squad guys.

Very happy with the operations of the washer and dryer. Very easy to operate. Glad we purchased.

Got this new washer, does alot of stuff i wont use. But you have to have the extended warranty. At least i do. Just in case. Hopefully wont need it. But got 3 years of coverage.

Replaced my old washer since it broke too many times, gave me the value of the washer back in a gift card to buy a new washer.

They were wonderful. If I ordered something from best buy. I would want them to bring it to me. Good guys

Geek Squad 5 year protection is a must in 2021. I have saved $$ because of having my appliance covered.

The Geek Squad has always given me service that is technologically thorough, and delivered that service in a gracious manner. All explanations have been phrased in language easily understood.

They come out when you call them they the best at services

Get the geek squad warranty. you are crazy if you do not. I have buy everything at best buy.......everything and I have used the warranty a lot.