Customer Ratings & Reviews

For most products, we do not usually purchase extra protection plans. But as we get older the BB Geek Squad protection provides a feeling of needed confidence in both the product and the company itself.

The Geek Squad has always given me service that is technologically thorough, and delivered that service in a gracious manner. All explanations have been phrased in language easily understood.

I purchased an extended warranty on my new freezer I purchased. I hope I never have to use it, but I feel good that I am covered just in case.

Hopefully we don’t have to use this but in the past with major appliance, we had issues and with this protection plan we feel safe

It's a relief to know that if something happens the appliance will be repaired at no cost. It will also be replaced if it can't be fixed.

Washed our nicely and easy to use..................!

If you want peace of mind with your purchases I will definitely recommend Geek Squad!!! I Had a couple of problems with some items before, and they fix one and gave me a new product on the other one!!! They're great!!!

They did an ok job installing my washer. Did quite get it leveled right. I had to have someone else to come out and get it leveled.

Great product it is definitely worth getting. I will get again

I have bought geek squad protection before when buying a laptop. I can only imagine how helpful this will be if something goes wrong with my appliances.

They setup and wall mounted my 65 inch TV and sound bar. They did a great job. Mounted both items exactly where wanted. Answered all my questions and even let me know how I could expand sound system wirelessly.

Having an extended warranty is essential. This plan is very well priced.

Great to have. Peace of mind knowing your items are covered

Great product. Works great like its suppose to easy to use.

Great to have for new products if something goes wrong

Seems legit. Coverage seems to be on point. Haven't needed it yet.

Since my plan began 9/12/17, I feel my evaluation done on 11/17/17 would be a bit premature and would tend to err on the side of being slanted as over optimistic which I am sure you can understand. The point is I am glad I bought it.

Great product and very happy with the customer service at Best Buy. I would recommend to family and friends

In the days of shortage of available appliances, you need protection for your own just in case.

I think it’s a good idea to get an extended warranty for the piece of mind knowing that if it breaks after the warranty runs out you don’t have to worry.