Customer Ratings & Reviews

I highly recommend getting purchasing an extended warranty to protect your investment

The agents installed my washer & dryer perfectly. Very friendly & knowledgeable. Couldn’t be happier with their service. Thank you.

I am so happy that Best Buy Appliance Rep Linda talked me into this purchase. I have nothing bad to say about my LG front loading washer. I love it. It is efficient, quite, fast and pretty. Save up to buy one for yourself!

It worth to get the protection specially for expensive items. They even exchange our refrigerator without any cost.

Great washer and dryer. Super quick and quiet. Stackable looks great. And I have not ever pressed the big extra power button yet. Solid build

The guys at Geek Squad always assist and are responsive. The cost is small amount worth the value that is delivered and not having to worry.

Well, I want my 25 Best Buy Points, so here goes. I bought the Geek Squad Protection Plan with hopes they cover and/or fix everything the plan states they will. Have not had to use it yet. So far so good.

it truly was a good value to insure our new appliances with this 5-year Geek Squad review/ one repair call would probably cost at least the cost of the protection

Haven’t had to use this service as of yet with my latest purchase.

Got the protection just in case something happens and it hasn't but I'm glad it's protected just like most things, accidents or stuff just happens.

Never been a fan of extended warranties (if the product is quality, why need it?). Bought a refurbished floor model washing machine that failed after 3 weeks. I call and no hassles and it was replaced.

Delivery men came with the ordered parts I added to my bill hooked up everything …. Make sure you always purchase a warranty .

Stop checking for a review and just buy this. Do you really wanna deal with a broken down washer and dryer and no warranty? Don't be cheap. Buy this

Great! Seems pricey when you first look at it, but I have already used it twice on my NEW Samsung washer & dryer. Thanks, Best Buy!

Always great to be able to purchase additional protection to know that you'll have the help you need if anything goes wrong.

Better to protect yourself now and pay up front for protection versus paying a ton more if you did not purchase any type of protection. Appliances are not built like it used to in the past

Geek Squad Protection gives us peace of mind. Should we need service, we know where to turn and that the service will be that of an expert.

I love my washer and dryer I can do o e big load also I can do my big Comforters without going to the laundry mat anymore love it

I have always been a fan of geek squad. They never disappoint

I'm very happy to have this 100 percent covered washer/dryer repair for everything they come to your home fix replace anything for 4 yeas.